Clients Testimonials - 2010
From: Anil Kapoor
Sent:Mon December 13/2010 6:13 AM
To: Jordan Direct Tours
Subject: RE: Travel
Dear Hind,
Many thanks for your mail. I would like to thank you and your team at Jordan Direct Tours for a wonderfully organized tour! Your driver Ahmed was really nice too and everyone in our group had a great time!
I will surely recomend your company to any of my friends planning to visit Jordan!
Many thanks!
Warm regards,
Anil Kapoor
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From: Gerard Silveira
Sent:Tue December 7/2010 8:55 AM
To: Jordan Direct Tours
Subject: RE: Travel
Dear Rania,
We are safely back in dubai after a visit to your wonderful country! I would like to thank you for a wonderful trip. Also a special mention of thanks to Waleed, who kept us informed and entertained during our drives.
We would be sure to recommend you to any of our friends who plan on making the visit to Jordan!
Thanks once again!
Sincerely,
Gerard
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From: Loi, Lester
Sent:Mon November 15/2010 6:10 AM
To: Jordan Direct Tours
Subject: RE: Travel
Hi Elin,
I just wanted to thank you and the rest of your team at Jordan Direct for making my holiday extremely enjoyable!!
Among all the guides that I have gone on a tour with, none of the rest even come close to Talal. He was excellent in accommodating our requests and went beyond his responsibilities to ensure that we had a great time. He is a very good example of the wonderful hospitality shown us by the Jordanian people!
Thank you once again for all your help!
Lester
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From: kpj_williams
Sent:Thu October 28/2010 6:10 AM
To: Jordan Direct Tours
Subject: RE: Travel
Dear Ola,
Just a line to thank you all at JD Tours who made our holiday a wonderful experience. The organisation was superb from touch down to take off - please say a special thank you to Hussein for being an excelent driver and taking such good care of us!
We'll certainly recommend you (and Jordan) to our freinds - Jordan is such an undersold holiday destination - it was so much more than we expected - a lovely country with such freindly and welcoming people!
Wish we could have stayed longer!
Thank you again,
Ken
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From: Jayne Miller
Sent:Sun October 24/2010 10:53 AM
To: Jordan Direct Tours
Subject: RE: Travel
Hi Jasmine,
I thought I would write a few words about my time in Jordan - happy for anyone else to read this, particularly future travellers to Jordan.
I wanted to thank you so much for organising my trip to Jordan. I loved it!! My only complaint is that I didn't have longer!
I must admit, I was a little nervous at travelling to Jordan on my own, however after my experience I would definitely do it again!
Infact, I would like to bring my daughters to Jordan maybe next year and start at the south (Wadi Rum) and go back to amazing Petra!
My driver, Yousef, was a wonderful man who I cannot thank enough for
his patience and enthusiasm for his country and culture! His enjoyment of his job reflected in the professional way he went about ensuring each day was fun, informative, safe and relaxed. Would you please pass on my comments and gratitude to Yousef for his kindness!
The accommodation was also excellent - I was not expecting such a high quality. It was a lovely way to end my holiday before the long trip back to Australia. The overall cost of my trip to Jordan was excellent, considering what this covered and I have already passed your details on to others!
It's back to reality now and plans for a return to Jordan!
Hope your week is a good one, Thank you again,
Jayne Miller
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From: Ned Kelly
Sent:Wed October 20/2010 11:47 AM
To: Jordan Direct Tours
Subject: RE: Travel
Dear Ola,
On behalf of my team we cannot thank you enough for all the wonderful arrangements you made for us and for the superb drivers you provided! We were taken care of so well in your lovely courteous country. We all fell in love with Jordan and I wish to return one day again!
Your company was responsive to our needs and we thank you all for that!!
It was a pleasure to meet you and your efficiency was great!
Thank you again,
Sincerely,
Rosemary
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From: Peter Morton
Sent:Wed October 13/2010 11:47 AM
To: Jordan Direct Tours
Subject: RE: Travel
Can I please just thank you all for a wonderful visit to your beautiful country!
Petra was all I had dreamed about and more!
The service from your company was excellent and without fault, our driver/guide Samer was the best! He was helpful and gave us many extra information and was so so professional! It was a pleasure to have him as part of our tour. Everything he arranged worked well.
We will recommend your company to all and especially Samer to be their driver/guide!
Thank you again for making our trip the best !!!
Best regards,
Peter Morton
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From: Martha Herrera
Sent: Friday, October 08, 2010 4:41 AM
To: Jordan Direct Tours
Subject: RE: Travel
Hello Elin,
Thank you so much for arranging my Tour in Jordan, I had an amazing time! Imad was an excellent driver & also made me feel very safe & comfortable at all times.
I would be more than happy to give my very positive review for the agency!
Inshallah I will be able to visit Jordan in the very near future!
Best regards,
Martha Herrera
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From: Helen Modini
Sent: Saturday, October 02, 2010 12:34 PM
To: Jasmine Hamdan | Jordan Direct Tours
Subject: Re: FW: FW: Your trip to Jordan
Bonjour Mrs JASMINE HAMDAN and Mrs BOUFFIN,
Just a few words to thank you for your wonderful organisation, everything was perfect!!!!!!
...and I will recomend JORDAN DIRECT TOURS to all m friends!!!
Best regards,
Helen Modini
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From: Susan Hill
Sent: Monday, September 20, 2010 1:56 PM
To: Jasmine Hamdan | Jordan Direct Tours
Subject: Re: Hill Family
Jasmine,
It is we who wish to thank you! That tour of Jordan was a once in a lifetime experience. We absolutely loved Jordan, had so many adventures, were delighted with the standard of the hotels in which we stayed and were amazed by the many big attractions like Petra, Wadi Rum, Jerash and the Dead Sea! However our driver Ibrahim's lesser known stops on the way to these places like the secret tunnel to Shobak castle, taking tea in the little cave and dinner at the very delicious and cheap little restaurant in Amman were what made the trip such a unique and thrilling experience for the children and adults in our family. We enjoyed lots of chats with Ibrahim and all felt genuinely sad to say goodbye to him at the airport.
His demeanour, exceptionally professional service and lovely personality made the trip unbelievable!
We would also like to thank you and your company for being so efficient, professional, of high integrity and flexible to our needs throughout the trip. We really couldn't have asked for anything more!
Kind regards,
The Hill Family
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From: Cherian Simon
Sent: Saturday, September 18, 2010 2:05 PM
To: Jasmine Hamdan | Jordan Direct Tours
Subject: Our Sojourn in Jordan
Dear Jasmine,
Likha and I are back in Doha, after a wonderful holiday in Jordan!
I would like to express our thanks to Jordan Direct Tours and to you
for making our holiday really memorable! I shall recommend your
company to all my friends who plan to visit Jordan.
I would be failing in my duty if I forget to mention Mr Firaz Ahmed,
who was with us the during our stay there. I would like to state
that he was more than a driver to us. He was like my younger brother.
He was always on time, amenable to all our requests and our comforts
were his priority. I can confidently state that during all our travels in
various parts of the world we have never had a person like him to
accompany us. He is a real asset to your company!
I wish him and his family all the best!
Thanks and regards,
Cherian K. Simon
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From: Andrew
Sent: Sunday, August 01, 2010 11:39 AM
To: jasmine
Subject: RE: Tour of Jordan
Hi Jasmine,
This is just to say thanks we had a really fantastic holiday!
You and your staff we met were very professional and helpful.
Hisham was super and played an important part in our enjoyment of Jordan!
Many thanks again!
Andy
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From: Sam Stokes
Sent: Thursday, July 22, 2010 1:50 AM
To: Ola Farraj | Jordan Direct Tours
Subject: Re: Tour in Jordan
Hi Ola,
Sorry it took so long to email back to you. I'm just returning home from all my travels. Lori and I would like to thank you for all your help on our recent tour of Jordan! We truly enjoyed the beautiful scenery in the Wadi Rum desert and the amazing sights and ancient feel in Petra! We would also like to express our appreciation to the three tour guides your agency provided -- our driver, the Wadi Rum guide, and the Petra guide. All three were friendly, knowledgeable, and professional -- especially our driver.
Again, thank you and your team for a fascinating and delightful stay in Jordan!
Best regards,
Sam Stokes
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From: Marisol Brill
Sent: Monday, July 19, 2010 10:51 PM
To: Ola Farraj
Subject: Jordan experience
Dear Ola,
We wanted to submit a testimonial on our Jordanian experience, but we could not find the place to do it. Therefore, we decided to send it to you directly.
I wish to express my gratitude to you for planning our trip to Jordan so successfully! Everything turned out wonderfully.
Your patience and planning were fantastic and our driver Hisham was very professional, punctual, friendly, and his van was extremely comfortable and nice! We were very impressed by your country and all it has to offer.
We will, with no doubt, highly recommend your agency to anyone who would like to visit Jordan!
Thank you very much again!
The Menendez family
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From: Peter
Sent: Sunday, June 27, 2010 9:18 AM
To: Ola Farraj | Jordan Direct Tours
Subject: Re: JORDAN CLASSIC TOUR
Hi Ola,
Now that we are back from our holiday I just wanted to thank you personally for arranging the trip for us! My wife and I had a wonderful time thanks to your planning and the execution of the trip, everything went smoothly. I believe we saw all the major attractions and had plenty of time to look and take photos.
It can be difficult booking a trip over the internet when you don't know the country, company or the people you are dealing with, but thanks to your professionalism, quick and accurate replies to my questions I quickly became comfortable with you and felt I could trust you and your company!
I will certainly be recommending your company and you in particular when anyone I know wants to book a trip to Jordan!
Thanks again!
Regards,
Peter
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From: Cokina
Sent: Tuesday, June 22, 2010 10:55 AM
To: ola
Subject: RE: Tour in Jordan
Dear Ola,
I just want to thank you for the lovely trip we had; it was very nice and very well planned! I'm happy to say that I would definitely recommend your services to whomever inquires about a trip to jordan! I would espically like to thank our driver, Saed Nader, he was exceptionnally helpful and patient. he truely made our trip memorable!
Thank you all
Best Regards,
Colette Kharma
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From: sheraltom
Sent: Thursday, June 10, 2010 2:31 PM
To: ola
Subject: THANK YOU
Dear Ola,
May I take this opportunity to thank you and your company for organizing our tour of Jordan.
My daughter and I had a wonderful time! The itinerary was well arranged, the hotels were good and the vehicle provided was excellent!
It would be inappropriate, if I do not make a special mention of the services of Mr. David Masour, our guide and driver who took every opportunity to make our visit comfortable, enjoyable and entertaining. His obvious pride in his beautiful country made us see Jordan in a different light.
Jordan is a beautiful country and the people of Jordan are warm and welcoming! This was obvious everywhere we went.
Thank you once again!
Warm regards,
Shahnaz Vakil
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From: slcruikshank
Sent: Thursday, May 27, 2010 11:26 AM
To: Jasmine Hamdan | Jordan Direct Tours
Subject: Thank you
Dear Jasmine,
Salaam alaykum! We have just arrived back in Amman after twelve amazing days in Jordan. Wael Al-Kawamleh, our driver and guide, has been exceptionally good! He has made every effort to ensure that our stay has been as enjoyable as possible.
The accommodation has been excellent, especially The Holiday Inn at the Dead Sea, and Al-Qasr in Amman. Wael handled all our bookings and made everything run very smoothly.We will certainly recommend him, and Jordan Select Tours to all our friends and family in Australia!
Thank you for arranging our wonderful holiday!
Shukran,
Sue, Tony and Sarah Cruikshank
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From: Giglio, Patricia
Sent: Friday, May 15, 2010 6:59 PM
To: 'Ola Farraj | Jordan Direct Tours'
Subject: RE: Touring Jordan, April 2010
Dear Ola,
My friends and I wanted to thank you once more for all of your help. Our trip was wonderful! One of the best we have ever had! Jordan is such a beautiful country with so many nice people!
Our drivers were especially knowledgeable and personable. They were so thoughtful and accommodating. Just the best!! Is Ibrahim feeling better now? We are concerned about him.
You all did a wonderful job and we want to make sure that you know how much we appreciated it!
Sincerely,
Patricia
Patricia D. Giglio
Chief Administrative and Financial Officer
Children's Home
(607) 772-6904, extension 237
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From: neil and sandra earley
Sent: Thursday, May 15, 2010 12:13 PM
To: jasmine
Subject: Review of our Tour of Jordan
Dear Jasmine,
We were delighted to have met you at the end of our tour of Jordan and be able to thank you for the outstanding job you did in arranging our wonderful and memorable visit! We were impressed with your prompt and helpful responses to our queries and requests for information and ideas prior to the tour. All your recommendations for the itinerary and accommodation meet all our requirements! What a wonderful understanding you have of your beautiful country and how best for visitors to see it!
As for the tour, the itinerary was comprehensive and well laid out. We really appreciated that the itinerary was flexible enough for changes to be made on a day by day basis if necessary. The accommodation was excellent! The arrangements for meeting us at the airport, getting us to the hotel and later when leaving could not be faulted.
Our driver/guide was Ibrahim. We could not have wished for a better driver and guide! He had a very clean and comfortable vehicle which he drove with the utmost care for his passengers, had wonderful suggestions of places of interest for us to see on route between major sights and he was able to explain the history and culture of Jordan to us. His in-depth knowledge of the towns and cities we visited enabled us to dine in cafes away from the tourist restaurants and to experience local food and customs. Ibrahim looked after us so well – and really did his best to make our trip the best it could possibly be.
We considered ourselves honoured to be taken to Ibrahim’s own and parent’s homes and meet his family and share a meal with them. What a wonderful way to meet the local people and learn their customs!
Overall Jordan was an enjoyable experience. The people are so friendly and make you feel so welcome! The countryside was so diverse and beautiful with so many historic sights to see.
To us Jordan is a country that is a fantastic place to visit!
We feel that Jordan Direct Tours contributed to our enjoyable time with the professional and friendly staff giving us such a great itinerary and driver/guide. We are recommending your company to our family, work colleagues and friends who are considering a tour of Jordan!
Jasmine we will be soon posting to your office a small parcel for Ibrahim containing some photos and a small NZ flag for his vehicle. We only have your office address so would you please pass it on to him. Thank you!
Kind regards from the three of us in New Zealand!
Neil and Sandra Earley and Karla Beatson
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From: J BESSELL
Sent: Thursday, May 14, 2010 11:51 AM
To: Ola Farraj | Jordan Direct Tours
Subject: Thank you
Dear Ola,
I am writing to thank you and all at JD tours for organising such a fantastic trip to Jordan for our family! We had a superb time, and the programme and hotels (with one exception which I wrote on our evaulation form) you chose were superb!
Our driver, Samer, was such a lovely man! His driving was always safe, he was punctual and his advice was spot on. Samer is truly an ambassador for Jordan and for JD tours!
So many of our friends have asked about the trip and we have wholeheartedly recommended your company, and Samer!
Thanks so much for giving us some superb, lifetime memories!
Tina Bessell (plus JB, Maya (age 5), Woody (age 18 months) and Nana (no age as a pensioner!)) xxxx
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From: aledlowe
Sent: Tuesday, May 11, 2010 10:11 PM
To: Ola Farraj | Jordan Direct Tours
Subject: Re: Our Jordan Tour
Dear Ola,
I want you to thank you for the perfect arrangements you made for our Jordan Tour. We really enjoyed staying at the Bait Zamman Hotel and the Dead Sea Marriott. The Wadi Rum camp was fun! Our driver, Muhammad Budawi was a very nice man. He was always very courteous, friendly, and professional! Seeing Petra was a wonderful experience that we will always remember, and trying to swim in the Dead Sea was also very memorable.
We are home now in California, but will always remember our trip to Jordan and the nice Jordanian people!
My best,
Alice Lowe
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From: f.
Sent: Thursday, April 22, 2010 10:16 PM
To: jasmine
Subject: Feed back of our trip to Jordan
Dear Jasmine,
I just wanted to write and let you know how much we enjoyed our visit to Jordan! Thank you for organizing our tour and we greatly appreciate all the effort that went into planning this trip for us. We would like to express our gratitude to our driver Wael. He was delightful, reliable, trustworthy and very safe: a great driver with good driving skills. We were relaxed in his company, he made us feel like family and took us to the best sightseeing places and restaurants! He was courteous, kind and very cooperative.
Overall, we had a fantastic and memorable time in Jordan and the people of Jordan are so friendly and nice!
We will definitely recommend your company to our friends. Once again, many thanks for all the arrangements!
Kind Regards,
Rita
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From: Bernardo
Sent: Thursday, April 22, 2010 5:50 AM
To: Ola Farraj | Jordan Direct Tours
Subject: Re: RV: Tour in Jordan
Hello Ola,
After a few days after our wonderful trip to Jordan, i wanted to come back to you to thank you for helping us have such a wonderful travelling experience in your country! The trip was absolutely fabulous in a combination of luck for the weather and the good arrangements from Direct Tours. But it was thanks to our driver and now friend Feras that things worked out perfectly, he deserves all the credit for his dedication, honesty and friendliness; he is such a great person and fine individual!
Your company really benefits and gets very good reputation for having such competent, dedicated and comited staff!
Again many thanks and hope we can visit Jordan in the future under your fine supervision!
Cheers,
Bernardo & Doris
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From: Carolyn
Sent: Wednesday, April 21, 2010 12:50 PM
To: Jasmine Hamdan | Jordan Direct Tours
Subject: Re: pick up for airport
Dear Jasmine,
Sitting at the airport awaiting our flt to bahrain. Just wanted to let you know how much our group enjoyed our tour through jordan!
It is a wonderful country with great people and amazing tourism sites. Service, hotels, food and hassan our guide all great and very professional!
Everyone on the trip is hoping to return!
Thanks for everything!
Rgds,
Carolyn
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From: Anita Marangoly George
Sent: Sunday, April 18, 2010 2:30 PM
To: Marina Celeste
Subject: Re: confirmation of services
Dear Marina,
Firstly, I wanted to thank you very much for a wonderful holiday in Jordan! We had a very nice time. I also wanted to let you know that Louis our Driver was really very good! He spoke fluent English and was very flexible and especially kind to our children! He knows a lot about the history of Jordan and the various sites.
Please place on record our sincere appreciation for the services of Louis!
Thanks and best regards,
Anita and family
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From: Mercado
Sent: Monday, April 12, 2010 10:14 PM
To: Ola Farraj | Jordan Direct Tours
Subject: RE: Jordan, April 2010 / Thanks
Dear Ola,
I just want to thank you and your company, Jordan Direct Tours, for our
wonderful 9 day trip to Jordan! You gave us very fond memories of your
beautiful country and lovely people. We thoroughly enjoyed our trip,
had a fabulous time and experienced absolutely no problems! Our
daughter, 7 years old, enjoyed her time in Aqaba, Petra, Wadi Rum and
Dead Sea very much! Our special thanks to our diver, Esam. He was very
professional, very useful, very polite and very conscientious with his
job!
We will recommend your company to everyone going to Jordan.
Wishing you more success and hopefully we will get in touch in the near
future!
Sincerely,
Abbondanza-Mercado Family
Virginia, USA
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From: A. Baldesten
Sent: 11 April 2010 20:29
To: Ola Farraj | Jordan Direct Tours
Subject:
Dear Ola Farraj,
It is with great pleasure we remember our trip through Jordan and the visits to all the remarkable places you had selected as stopovers during our fortnight in your country! We have experienced another landscape, another culture, another way of thinking hitherto rather unknown to us in a very pleasant way! The guide, Mr Bader had the gift to give us all information we asked for in an enjoyable manner and our discussions during the driving were humorous, informative and never boring! The hotels were all very good and service and food excellent! We really enjoyed our visit to your country! No delays, no errors, no waiting and no problems.
We thank all of you for this delightful excursion without inconveniences!
Annelene and Astor Baldesten
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From: Mariam Dennaoui
Sent: Saturday, April 11, 2010 6:56 PM
To: Jasmine Hamdan | Jordan Direct Tours
Subject: Re: Tour of Jordan
Hi Jasmine,
Just a quick note to let you know that i've had a great time in Jordan - i've seen lots of amazing places and met lovely people! Thanks for all your effort in putting together the itinerary on such short notice and changing the end for me.
The rooms have been great, especially aqaba and dead sea, with beautiful views to the sea.
Naje my driver has also been fantastic and always done his best to get me the best guides and taken care of all the details, a big thank you to him too!
I hope to return to your beautiful country again one day!
Thanks,
Mariam
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From: lynn jones
Sent: Saturday, April 10, 2010 6:18 PM
To: Ola Farraj | Jordan Direct Tours
Subject: Thank You
Hi Ola,
I wanted to email you immediately on my return to express my thanks and that of my travelling companion, Allana. We had a wonderful holiday and this was in no small part due to you and the arrangements made! I was sorry we were not able to meet in person, but I believe you were on holiday. I hope you had a nice time.
Allana and I enjoyed the time in Jordan very much, it is a beautiful country!
We would also like to express our thanks for the hard work of our guide, Wasef! He was most accommodating and very friendly. We both felt very well cared for and his local knowledge was invaluable.
We will both happily recommend Jordan, your comapny and Wasef to our friends and if either of us is fortunate enough to be able to visit Jordan again we will do so through you!
Again, many thanks for everything!
Regards,
Lynn
--
Lynn Jones
English/Humanities Teacher
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From: aussiesab.
Sent: Thursday, April 08, 2010 6:08 AM
To: ola
Subject: Re: Robyn Hughes - PRIVATE Jordan Tour -
Dear Ola,
Home again now, and just wanted to say Thank You for all that you did for us!
We had a sensational time, and Petra was all that we had imagined, and more, and the Dead Sea was fun!
Our guide, Abed was very professional and looked after us very well. In addition, in the short time that we were with him we became good friends and felt that it was the three of us on tour rather than a simple relationship of driver & customers. We travel a lot and we don't always get this level of service from drivers! I also want to say that he is a very safe driver.
He was also always on time, and the car clean.
We will have no hesitation in recommending you & Jordan Direct Tours to our friends, many of whom have expressed interest in visiting Jordan!
Best regards,
Robyn & Wade Hughes
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From: Tom Hixson
Sent: 29 March 2010 17:41
To: ola
Subject: RE: 06 days tour in Jordan
Hi, Ola!
I just wanted to write and let you know how much we enjoyed our trip to Jordan. Everything went smoothly, the hotels were all terrific, and we especially want to thank our driver for his excellent guide services! You were all terrific about being flexible and we greatly appreciate all the effort that went into planning this trip for us. If you need any type of testimonial from me regarding your services please do not hesitate to use me as a reference.
Again, many thanks!
Sincerely,
Tom Hixson
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From: Parker, Dawn Elizabeth
Sent: Tuesday, March 16, 2010 3:01 PM
To: 'Jasmine Hamdan | Jordan Direct Tours'
Cc: Lindsay, Barbara
Subject: RE: Tour of Jordan
Jasmine,
This is just a note to say that my niece Kelly and I had a terrific time in Jordan and we especially enjoyed Monsour Monsour.
He was delightful and would be a major reason we use your company again!
We will both be posting on TripAdvisor this weekend.
Thanks again for your help as well!
Dawn
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From: Arthur Roberts
Sent: 09 March 2010 14:07
To: ola
Subject: RE: 09 days tour in Jordan, two extra days, change of start/finish
Dear Ola,
Having got back home I must let you know what we thought of our holiday in Jordan. All of the arrangements made by you were excellent with one exception and that was the Crowne Plaza Hotel in Petra which claims to be a five star hotel but definitely isn't. All of our other hotels were superb, thank you. Our driver and guide, Mohammed, was wonderful, reliant, trustworthy and a very safe driver. We were so relaxed in his company. We had a problem with getting money out of the ATMs (a problem caused by international telephone lines so we were told by our bank on our return to the U.K.), he offered to loan us some JDs until our problem was sorted out which was done after two days, he took the problem away by doing that. Please thank him again on our behalf for what he did.
Your tour company obviously operates to a high standard throughout. We will recommend your company to our friends and tell them that Jordan is a country that has far more than just Petra and Aqaba! Having had our taste of Jordan we will be returning.
Many thanks for making our holiday so enjoyable, relaxing and informative!
Thanks once again to Mohammed.
Arthur and Paula Roberts
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From: Marijana Rukavina
Sent: Tuesday, March 02, 2010 3:01 PM
To: Jasmine Hamdan | Jordan Direct Tours
Subject: Feedback
Dear Jasmine,
I hope that this email finds you well, thank you so much for all your assistance in preparing our agenda for our trip to Jordan. Jordan was amazing, I will definitely recommend your company to friends who are planning to visit your country! You have been so easy to deal with and pleasant and all of the people that work for Jordan Direct Tours have been so polite and friendly. Thank you so much to Mohammed our driver, he is a lovely, polite man and he made us feel like family. I know your job is not an easy job but nothing was ever a problem if we needed anything.
You have been a pleasure! Please pass this onto management and your company, wish you all the best and I hope to return to Jordan in the future for another visit.
Good luck to you!
Warm Regards,
Marijana Rukavina
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From: Jorge Vicens
Sent: 01 March 2010 13:29
To: 'Ola Farraj | Jordan Direct Tours'
Subject: RE: JORDAN EXPLORER TOUR
Hi Ola,
I hope you are fully recovered.
We had a good time in Jordan and enjoyed our stay in all the hotels. We'll send you this weekend our feedback on-line. We are very pleased with the arrangements you've made: driver Youssef is a very nice person and knows well his way around Jordan. Even the local guys in Wadi Rum, Petra and Jerash were very helpful and made our visit an even better experience in Jordan. The hotel selection was good and we liked them, especially the one in Petra. All hotels had big rooms, enough for the three of us and breakfast had big variety of dishes/selections.
We would definitely go back again to Jordan and without hesitating we will recommend your agency to our friends that plan to go to Jordan! We'll be glad if you forward this e-mail to your manager.
Thanks again!
Regards,
Jorge
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From: Allan S. Karan
Sent: 27 February 2010 18:30
To: 'Ola Farraj | Jordan Direct Tours'
Subject: RE: Petra Tour for Allan Karan
Ola,
Just a thank you note for the great driver you provided and the guilds in Petra and Wadi Rum. We were very lucky that we missed most of the rain and did the right thing by cancelling Petra by Night since it was canceled after I called to cancel. I appreciated you being flexible with us due to the bad weather. Zachariah did a great job in driving from Petra to Wadi Rum in the heavy fog as we left Petra and we felt very safe with him and his driving skills.
Best Regards,
Allan S. Karan
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From: Mariette Raubenheimer
Sent: 28 February 2010 10:18
To: Ola Farraj | Jordan Direct Tours
Subject: Jordan tour feedback
Dear Ola,
So sorry for the late feedback on the tour, but it has been hectic since my return to Saudi! I only had time to download the pictures this morning and Sheila and I had a good laugh! Thank you so much for organizing such a wonderful tour! There were no problems since the first mail that I have sent you. The response and the service is outstanding! I really want to congratulate you and the company for making it an enjoyable and memorable few days! What I really liked was the fact that we had our own driver. It personalizes the tour and experience. Our driver Mohammed was excellent! He took care of us very well. The hotels were outstanding for the price that we paid. Jordan is a wonderful country with lots of hidden treasures to be explored! What a surprise! The highlight was Petra. The feeling you get when you walk through the Siq and you see the Treasury in front of you is just mind blowing! I will recommend the company to all my friends!
If they want to explore Jordan, they should make use of your company!
The service was excellent! Take care and enjoy your day!
Regards,
Mariette
--
Mariette Raubenheimer
Visual and Performing Arts Coordinator
Jeddah Knowledge School
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From: Paola Felicioli
Sent: Tuesday, February 23, 2010 8:40 PM
To: Elin Halaseh | Jordan Direct Tours
Subject: Re: Tour in Giordania
Dear Elin,
We are at home, happy for everything we have seen or done in your country, the organization has been perfect and we have never had any problem.We have got on very well with Wael that has always met all our necessities and has alse been very important and helpful in every decision we had to take!
Thank you again for the nice tour we have had and give my reguards to our guide Wael!
Best reguards,
Paola and group
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From: Jan Chalustowski
Sent: Sunday, February 21, 2010 4:42 PM
To: Lamees Shakhshir | Jordan Direct Tours
Subject: Trip to Jordan
Dear Lamees,
Just wanted to pass on our thanks to you and Hitham. My wife and myself had a very memorable trip through Jordan. The places and hotels you selected were great. I look forward to returning to Jordan at some stage and recommending your company to others wishing to see your country! Please find attached some pictures.
Kind Regards,
Jan
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From: Sandra Scott
Sent: Sunday, February 14, 2010 10:16 PM
To: Jasmine Hamdan | Jordan Direct Tours
Subject: Re: Tour of Jordan
Dear Jasmine,
I would like to thank your Company, Jordan Tours Direct for such a splendid tour with you in January. Our Guide Raad, went beyond all expectations in giving us a splendid understanding of knowledge and viewing of your country. Raad, we consider a gem for you company & other tourists who like us want to see & learn.The trip was wonderful and our grateful thanks Raad for being our wonderful guide!
Kind regards,
Sandra & David Scott
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From: wendyz
Sent: Wednesday, February 10, 2010 10:20 AM
To: jasmine
Subject: Re: New Zealanders January tour of Jordan
Dear Jasmine,
Please pass this email on to Ibrahim. Dear Ibrahim Thank you for all you did to make our trip to Jordan such a wonderful week. We were all very appreciative of the extra things you thought of, like water, and biscuits in case we needed a snack. We learned so much as you answered our many questions and told us with such pride about your country. None of us will ever forget the extra little things you did for us and the extra things you showed us. I have lots of photos of that amazing road after Little Petra. We will tell all our friends what a wonderful trip it was!
Lots of good wishes from New Zealand!
Wendy Zemanek
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From: maryellenc
Sent: Monday, February 01, 2010 12:34 AM
To: Lamees Shakhshir | Jordan Direct Tours
Subject: Our Jordan Trip October 2009
Lamees,
My apologies for my tardy compliments to you on the tour you organized for us in October/November 2009. It was an extraordinary tour! We cannot say enough about how much we were impressed with your services, with our driver Jad - who was superb - and with all of the arrangements that you made for us! All of your suggestions were right on (including the ones I chose to not follow!).
We both would highly recommend you and your agency to anyone and everyone. We have both travelled extensively and this trip really was a fantastic experience from beginning to end!
Thanks again,
ME Clancy
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From: Norm Rae
Sent: Friday, January 29, 2010 3:10 PM
To: jasminejdtours
Subject: Our Trip to Jordan
We just wanted to thank you for the flawless arrangements and itinerary of our tour to Jordan! It is been a pleasure to see the many treasures of your country! The hotels have all been of an exellent quality with impeccable service. Our driver, Hitham Khalleel, has been exceptional in terms of looking after our needs and explaining the upcoming schedules each day. We have enjoyed his company on the tour and have learned many interesting details about life in Jordan from him. We will be travelling for two more months, but on our return to Canada, I will write a detailed commentary that you can use (hopefully) to attract more western visitors to Jordan to experience its natural and cultural beauty!
Sincerely,
Kathleen and Norm Rae
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From: Panayiotis Papapioannou
Sent: Sunday, January 24, 2010 6:29 PM
To: 'Marina Celeste | Jordan Direct Tours'
Subject: RE: Trip to Jordan
Dear Marina,
First of all, my wife and me, we express our thanks to you personally for the excellent itinerary you prepared for us, and to those in your company who helped in any way, to enjoy our stay in Jordan. Believe me, we really enjoyed it! Also, we express our appreciation and thanks to our friend Hitham who proved that he is an excellent, very patient and pleasant driver, who helped us whenever we needed any help or took care of any problem that we had. I would also like to thank all of you, Hitham, your Operations Manager and you Marina, for your immediate reaction to settle the problem we had with our room in Le Meridien, on the first day of our arrival. We consider that incident as a short bad parenthesis which had a pleasant end, due to your efforts! Any how, this incident did not affect our pleasant time we had in Jordan! We left it behind.
Finally, I want to assure you that I will recommend you to any one, if I get the chance!
Our best regards,
Panayiotis
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From: Alejandro de la Garza
Sent: Friday, January 22, 2010 5:23 AM
To: 'Marina Celeste | Jordan Direct Tours'
Subject: Thanks
Marina,
Maria Adriana and Ana arrived safe to their next destination. This is just a brief note to thank you for the tour you prepared for them and for having the politeness of providing them a Spanish speaking guide. My wife and daughter were extremely happy in your country, I hope I can go some day there with them!
Thanks a lot!
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From: Umberto Cassinari
Sent: Friday, January 15, 2010 1:09 PM
To: Jasmine Hamdan | Jordan Direct Tours
Subject: Report winter trip Syria - Umberto Cassinari & Elena Piantanida
Dear all,
we are pleased to kindly provide you a positive feedback on the trip in Syria you arranged for us.
**********
Itinerary: very well programmed and smooth. Best sites of interest: Damascus, Palmyra, Aleppo. We had no significant problems during the trip. Hotels: Oriental House - Damascus: very nice hotel, very quiet and wonderful position in the old Damascus. Score 10/10. Orient house - Hama: good hotel, a little noisy, good equipped. Score 8/10. Coral Julia - Aleppo: good hotel, very well equipped, no restaurant but only room service. Score 8/10 Badia Cham - Deir Ezzor: the hotel has a problem in water pipes, a continuous noise invades all the rooms. We asked to see other rooms, but we had the same problem.
We changed the hotel and went to Furat Cham, Deir Ezzor, Score Furat Cham: 10/10, very quiet and good looking. Zenobia Cham - Palmyra: very good hotel and very good position. Score 10/10. Driver: Nazir Shikh AzZour. He was the star of the trip. He is very kind, very good english speaking, very good standing, very good knowledge of Syrian society, traditions, religions, people, government, economy. We talked and chatted for all the trip, he is a master in tourism and made us feel like we were at home. Problem solver, flexible and, of course, a friend. Unfortunately when we were in Palmyra, he was asked to change group and we missed him very much during the last days.
We will recommend 100% Nazir for future visits of Syria that our families or our friends may intend to have.
**************
Thank you very much for your help, you really made our 2009 winter a wonderful life experience!
Please feel free to contact us in case of need.
Umberto Cassinari Elena Piantanida
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From: Prakash Nagarkatti
Sent: Monday, January 11, 2010 6:22 PM
To: Lamees Shakhshir | Jordan Direct Tours
Subject: RE: Tour of Jordan
Hi Lamees,
I want to express my overall satisfaction and thanks for the wonderful trip that your company arranged during our recent visit to Jordan! Special thanks to our driver/guide Wael who did a great job of showing us around and taking us to the best sightseeing places and restaurants. He was also very fluent in English, knowledgeable, courteous, kind and very cooperative. Overall, we had a fantastic time and we all loved Jordan! We were so pleased to note that Jordan has so much to offer and the people are so friendly and nice!
Thanks again for all the arrangements!
Best,
Prakash
Prakash Nagarkatti,
Ph.D. Associate Dean for Basic Science
Carolina Distinguished Professor
University of South Carolina
Columbia, SC 29208 USA
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From: MARIA MARGOLLES
Sent: Monday, January 11, 2010 3:35 PM
To: JASMINE; LAMEES SHAKHSHIR
Subject: RE: Tour of Jordan
THANK YOU FOR ALL YOUR HELP, ON OUR TRIP TO JERASH AND DEAD SEA, IT WAS THE BEST OF ALL OUR STAY IN JORDAN! MOHAMMAD WAS VERY NICE AND HE HAS THE KNOWLEDGE, WE HAVE GREAT TINE IN DEAD SEA.
HAPPY NEW YEAR AND HAPPINNES FOR EVER IN YOUR MARIAGE JASMIN!
AMMAN IS A CITY TO RECOMMEND FOR OTHERS TO VISIT,
MARIA
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From: Fred Deb and Ian Zalokar
Sent: Sunday, January 10, 2010 12:31 AM
To: Elin Halaseh | Jordan Direct Tours
Subject: Re: Thank you
Dear Elin,
Thank you so much for all of your help with our trip. We had a wonderful time, and would recommend a trip to Jordan to our friends, and would definately recommend your tour agency, as well! Othmann was a great driver, and took very good care of us.
Please thank him again from us, and let him know that we got home just fine!
Thank you again,
Deborah Zalokar
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From: Maria Antonieta
Sent: Saturday, January 09, 2010 12:48 AM
To: Lamees Shakhshir | Jordan Direct Tours
Subject: Thanks
Hi Lamees,
I wish you a good new year 2010 and I want to say "Thanks for all", today I speack with the Escalona's Family and they are very happy with this travel!
Thanks again and regards...
Ma. Antonieta Pineda Martínez
Viajes Brasmar, S.A. de C.V.
Av. Montevideo 2437 - 403, C.P. 44630
Col. Providencia Guadalajara, Jal.
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From: Jorge Kawaguchi
Sent: Thursday, January 07, 2010 9:32 AM
To: Marina Celeste | Jordan Direct Tours
Subject: Re: Viaje a Jordania
Estimada Marina,
Estamos muy contentos con el tour. Tal como me dijiste, Isam es una persona excelente y nos ha ayudado en todo momento a sentirnos como en casa. El unico detalle fue el tema de no tener un guia con nosotros, pero Isam trato en todo momento de explicarlos lo que pudo. Espero volver a Jordania pronto, nos gusto mucho.
Muchisimas gracias por tu paciencia y colaboracion para armar mi viaje!
Un gran abrazo
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From: nburri
Sent: Monday, January 04, 2010 6:00 PM
To: Jasmine Hamdan | Jordan Direct Tours
Cc: mamaburri
Subject: Hello
Ms. Hamdan,
I wanted to thank you for the excellent trip you helped organize for my mother and I in Jordan. We enjoyed ourselves very much and are still in awe of Petra! On the questionnaire, it asked for feedback so I wanted to give you a little in the hopes that it can be useful. a.. Upon our arrival we were greeted by Fadi who was fantastic! He was friendly and quickly helped us get through customs. b.. Mohammed was a good driver, we appreciated his punctuality and safe driving. c.. All the hotels were good, except for Aqaba but I believe my mother found that one, but I hope it can be useful to you to know that it should not be used! d.. In Petra, we enjoyed the location of the hotel, it could not be any better!
Again I thank you for your help with this trip of a lifetime!
Wishing you a beautiful 2010!
Sincerely, Nicole
_____________________
Nicole A. Burri Account Director
Azteca America TV Network
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From: william brickell
Sent: Saturday, January 02, 2010 2:02 AM
To: Jordan Tours
Subject: Feedback and thanks
Dear Lamees,
Sorry about the slow follow-up. We toured with you in October - Yasser was our driver, and we were delighted to meet you in Amman. We thoroughly enjoyed the trip, your services were excellent and Yasser was a knowledgeable and friendly companion. The hotels were excellent - but perhaps the Petra hotel is a bit far out of town. The itinerary was good and worked well, and we saw a good cross-section of your delightful country. We were pleasantly surprised by the friendliness of the people, the cleanliness and the modernity! (Reminded us of Oman). Another surprise was the terrain - so mountainous when we expected flat desert. In short, we had a great trip thanks to your company and Yasser (please pass our best wishes to him).
We have friends looking to visit Jordan, and we are already "selling" your services!!
Have a safe and successful new year, and we hope to revisit you some time in the future!
Best wishes,
Bill & Jo BRICKELL
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From: OKHEE LIM
Sent: Friday, January 01, 2010 8:42 PM
To: jdtours
Subject: after tour.
Hello,
This is OKHEE LIM who did your tour from 27th to 31st of DEC.
The reason why I am sending this email to you is that I want to say big thank to our driver, Mohammed. My family was really really happy with your tour programme and especially, our driver, Mohammed. He was always punctual(actually, he was always early...like 10mins and waiting for us), drive very safely, well groomed and most of all, very kind and taking care of us so well! In the middle of the tour, my mom was sick and he kept checking my mom's condition and helped her a lot. I do do do appreciate that! He made your company and the country, Jordan, best image!
I really want to give him a big thank and wish you guys give him praise as well!
Sincerely
OKHEE LIM
p.s: Happy new year!



