2009
Client Testimonials from the year 2009:
Monday, December 28, 2009 11:51 p.m.
Dear Jasmina,
I'm Rosa Garcia Santolaya, and made a tour with Jordan Direct from June24th to July 2nd, together with my mother. I am sure you remember because we went to pay directly to the agency because we wanted to meet you. And I am glad we did.
Although one month has passed, and although we filled up the satisfaction form, I wanted to insist in how satisfactory everything was.
First because of yourself:
I am aware of how litle time we had to prepare it, and how you did everything to try to match our dates. And how many changes I made untill the final desition of dates and number of people.
You organized to match the tour the way we wanted and giving your knowledge advice. And everything was perfect
You did all that always with the best resources available taking in account circumstances, by telephone, by e-mail, by chat.
Most important you did it all showing us your happyness.
Second because of the driver:
I am sure you also remember I asked you for a women driver. And you said you didn´t have any, but would find a good one for us. Well, you did.
He was all the time from the begining very smily and attentive.
He was correct when needed to be correct, and friendly when needed to be friendly.
His english was perfect and we could comunicate with no problem. Al least myself as my mother doesn´t speak english.
He changed and was flexible with the schedule when we requested so.
He was more than helpfull when my mother had to go to the hospital in Petra. He took us there, translated everything, made everything possible, paid the bill in advance.
And finally when we decided we didn´t want to spend the night in Wadirum, he also organised everything in a minute with full satisfaction from my mother!!!!
I would therefore request you to make this letter of thankness arrive to the director or owner from Jordan Direct Tour.
Be sure I will recommend your agency to any people I will know wanting to visit Jordan.
With my very best wishes,
Rosa María García Santolaya
Thursday, December 24, 2009 24:38
My wife Karen and I booked a week’s tour through Jordan Direct Tours. Jasmine Hamden, the company’s travel representative was most helpful and thorough in suggesting and advising us on the main tour options and highlights for a spectacular Jordan tour. The bookings were made via email and were at a tremendous price.
All bookings and arrangements were professionally made and carried out by Jordan Direct Tours. We were meet upon landing at Amman Airport, assisted with our baggage, customs etcetera and introduced to Mohommad Ezzat, our driver for the week. Efficient friendly arrangements at the end of the trip made the stay memorable.
All accommodation was booked and tourist attraction tickets made available. Hotels were of a high quality and offered excellent facilities.
Mohommad was friendly, most courteous and provided a splendid commentary on our travels. Additional places we could visit, shop and stops for photo opportunities were wonderful little extras provided by our driver.
He made many suggestions and provided splendid service with a vast knowledge and understanding of his fascinating home land Jordan: its heritage, history, geography, culture and unique places to eat.
We travelled to six Arabic countries on an extended trip and were most impressed by the friendly, peaceful and great Jordanian people and the nation.
We highly recommend you make a visit to Jordan and make use of the professional, friendly and efficient services of Jordan Direct Tours and Mohommad, or their designated selected drivers.
Karen and Arthur Mounter,
Sydney, Australia 24.12.2009
Sunday, December 20, 2009 24:40
Dear Jasmine,
Finally home after all holiday and business travel I would like you to give you our feedback about our vacation in Jordan with Jordan Direct.
My wife and me really appreciate great work done by Jordan Direct team.
The plan you prepared worked out extremely well and Talal was a great guide. He was more of host than a driver: always very attentive, punctual and knowledable.
We really felt respected and welcomed guests rather tourists.
All destinations: Jerash, Dead Sea, Madaba, Kerak, Petra, night at Wadi Rum and Aqaba were great and looking back I would say that the plan was excellent and won't change anything if planning this trip again. Guides and all other staff involved from meeting us at airport till our departure did perfect job. I have not a slightest complain on anyone performance.
It was excellent! As we have been in +50 countries around the globe we can compare.
Beyond Jordan Direct we have admired Jordan and its people. We loved Jordan do much that we keep promoting it among our friends and colleagues.
The only non-exciting experience was Kempinski Dead Sea. The hotel location, design and the outlook is great, but the service is far from 5* level. Obviously, lack of training and managerial control over staff.
Kempinski Aqaba was opposite - really well managed.
Other locations did fully match our expectation:
Le Meredien Amman - fair city hotel with a great Lebanese restaurant downstairs
Movenpick Petra - excellent location and perfect service
Wadi Rum Desert Camp was despite our expectations was really good. Just need to realize that camp is camp.
Jordan was paradise for my as a photographer. Some pics are attached for your reference.
More stuff is at:
http://alexdrozdov.gallery.ru/watch?a=bV7-dCB6&frame=slideshow<:<>
On a side note upon request of my wife I would like to express our very positive surprise with handicraft and Dead Sea cosmetics shops.
Traditionally we consider these "tourist traps" to be mid- or low-quality places with overpriced products. That's true for almost every country, but Jordan turned out to be an exception.
Now we understand, that our guide, Talal did direct us to the right places.
Numerous Dead Sea products my wife bought in Amman vicinity are excellent.
She is always extremely happy with a big 30 kgs stone mosaic she bought in Madaba mosaic handicraft center. The mosaic we have selected was shipped in time and arrived intact.
Really appreciate the job done by you and all Jordan Direct team.
Please feel free to use this feedback or my photos for JD advertising purposes.
If needed, I would be happy to my feedback about JD performance to anyone directly.
Would be happy to give JD a direct recommendation to any Russian potential tourist.
Thank you!
Alexander Drozdov and Luda Drozdova
St.Petersburg, Russia
Wednesday, November 25, 2009 24:45
Dear Lamees,
We would like to express our thanks to you and everybody involved with our trip to Jordan.
From the initial greeting and help at the Airport and return assistance there, through the days we spent with our driver, Emad, the Jordan Tourist Department guides and our jeep driver at Wadi Rum, everything went exceedingly well and we found all the people involved to be extremely helpful and accommodating. We were also very impressed by the English language skills of everyone we came into contact with.
Your choice of hotels for us was excellent and we particularly enjoyed the local style buildings and layout of the Taybet Zaman Resort at Petra.
We cannot praise Emad enough. His driving was faultless, particularly when we were in the rain mist/fog when leaving Petra. He was always considerate to our comfort whilst driving, very helpful at, and made good choices for rest stops and meal breaks. He made start times/ meetings times as flexible as our personal preferences would permit and no occasional changes were too much trouble for him. He as particularly helpful when one of your Jordan Banks "swallowed" one of our cash cards!
I am sure you are very pleased to have him associated with your firm and we are certain you can justifiably consider him to be your "top man".
Your combined efforts certainly made our trip a wonderful and enjoyable experience and we will certainly recommend a Jordan holiday to our Cyprus and UK friends and your company in particular in that regard.
With many thanks and best wishes from us all.
Julian and Margaret Audsley
Michael and Mary Parr.
Julian Audsley
Wednesday, October 21, 2009 24:46
Hi Jasmine,
sorry for the late in writing but I was very busy during my first two days at work after my Jordan holidays.
We want to thank you very much for our 15 days scheduling and arrangement.
We really enjoined very much our Jordan holidays.
We have only two little remarks:
1. in Petra we booked the horse riding and the guide said us that we might have the ride going in or coming out and that he preferred we'd have it coming out because going in he wanted to explain us a lot of things. We said ok but, while going in, he gave the ticket to someone and so when we went out we had not the ticket and we cannot have the horse riding.
2. in Wadi Rum it was scheduled a desert tripo on a 4x4 vehicle for 3 hours bau our 4x4 driver did drive only 2 hours.
These two little toubles were partially solved by a short camel riding that we enjoined very much.
We also know that these troubles didn't depend on you so, at last, no problem but I wanted to point out them in order to give you the possibility of claiming, if you want.
But now let's forget the two little trubles and let we then you verymuch for everything: the sceduling of the tour, the hotels you chose for us (in particular the Kempinski at the Dead Sea), the assistance at the airport while arriving in Amman and while going home.
Really, everything was ok and we staied very very well.
A particular thanks for the choice of our driver! Esam was wonderful: always on time, prudent in driving, very kind and helpful, he aleays had an answer to all our questions. In one word i can say "perfect".
He was a friend, more than a driver, for us.
We enjoined everything: the jordan sites we visited, the jordan nature, the jordan hotels, the jordan people and also the jordan food.
Thank you so much one more time and we hope to come back soon.
Paolo Andreatta e Sara Trequattrini
PS I send you a picture I took in Wadi Rum and I beg you to give it to Esam.
Wednesday, September 30, 2009 24:48
Dear lamees,
I did not have time to fill the JD tours questionnaire so I committed bfore leaving to provide email feedback.
Firstly we were very satisfied with your personal assistance to finalise the booking.
We were very reliably met at the airport by your representative on arrival and departure and the assistance was very capable and professional.
Your driver Ayman was very capable, knowlegeable and courteous and we were highly satisfied with his assistance.
The Hotel bookings, booking at Haret Djoudna and entry to the sites went completely smoothly.
The guide at Petra, Mr Ahmad was very knowledgeable and had an impressive understandng of the whole regioal history of the time of the Nabateans.
All in all we are highly satisfied and have already reccommended your agency to several friends.
We loved your beautiful country and hope to visit agian.
Please forward this email to your senior manager/agency owner.
Many thanks
Brian Kenny
Monday, September 14, 2009 9:50 p.m.
Dear Jasmine,
We recently returned from my fantastic vacation in Jordan, made possible by you and your team at Jordan Direct Tours. From our arrival at the airport till our departure, we have met nothing but friendly people who made our stay so enjoyable and memorable. We would love to return to Jordan again sometime in future and will not hesitate to recommend JD tours to all our friends and relatives!
The itinerary covered all aspects of Jordan, from the deserts to the Dead and Red Seas. Everything went smoothly during the holiday as well thanks to the efficiency of your company as well as Talal, who went beyond his duties as driver to be our cameraman, guide, translator, and facilitator.
I have attached some photos from the more memorable aspects of our tour. We have so many more photographs from the trip; if you would like any specific ones we can always send to you as well.
Please forward the photos with Talal to him. Also, there is one picture in Petra of our guide (Zaid I believe) which he wanted, but we forgot to get his contact information from him. I'm not sure if it is possible to pass that to him as well.
Thank you very much once again for a great job done and providing us with wonderful memories of your amazing country!
Regards,
Yuyi and Xinmin
Friday, July 17, 2009 24:52
Dear Jasmin:
We got back from our trip to Israel, Jordan and Egypt, last week. I can say without exaggeration, that it was the trip of a lifetime!.
Thank you so much for all the ways in which you helped to make our trip an enjoyable experience. You were prompt, efficient and set up an itinerary that worked beautifully. Everything went without a hitch, and all of the arrangements were of the highest quality, and show cased your amazxing country admirably.
We have been telling out friends about our trip and have passed on your contact information to several of them. I know that you will be hearing from some of them, and I know that they will have a wonderful trip to Jordan, if they work with your company.
I would like to give a special mention to Emad, our guide, who accompanied us. I must tell you that he was the best guide we had on our entire trip. He was knowledgeable, thoughtful and very organized. While he kept to the itinerary that we had set, as we travelled he was flexible, and went out of his way meet our requests. He was unfailingly courteous and considerate. The car, too, was so commfortable, and we travelled in style. He serves as a terrific ambassador to Jordan...and I am sure you know that he is real asset to your company.
I do not have his contact information, but I would really appreciate it if you would pass on our reagrds and appreciation to him. He truly made our trip a memorable one, and we feel as though between you and Emad, we now have friends in Jordan. My husband and I are thinking about coming back again, since we realize we only touched the surface of your beautiful country.
Thank you again for all your help...and please do pass on our regards and thanks to Emad.
Regards
Runi and Dev Ratnam
Friday, July 3, 2009 12:53
Manar,
I have finally caught up w/ the many things that needed to be done at home while we were in Jordan, so I would like to take this opportunity now to let you know about our trip to your great country...
First, I would like to THANK YOU profusely for your wonderful assistance in tending to all of the details that honestly helped us have a "trip of a lifetime" this past month. Everything went so smoothly, and everything was just as you and I had agreed to in our emails.
It is really important to tell you just how fantastic our driver Ibrahim was to us and throughout the entire 12 days - we could not have ever found a better person. He went above our expectations daily...always having cold water available, always stopping to show us a particular view, always checking us into our accommodations to be certain we had the best room and no problem. He always arrived well before our agreed upon meeting time with a smile on his face, enthusiastic and ready to see the next place. At his suggestion we went to Qasyr al Amra (?) - the amazing ruins built of enormous blocks of stone - which are, actually, one of my personal highlights of the trip. It was Ibrahim that arranged for us to have "Hani" as our personal guide in Petra on our first full day there...and it certainly made t he entire visit incredible as it was Hani that arranged for the specific Bedouins to take us to the Monastery Site one day, and up to the High Place of Sacrifices on the next. I am certain that we were able to see and appreciate Petra much more than most visitors because of Ibrahim's contacting Hani. Ibrahim also shared many helpful tips - shops to visit, cafes with delicious food, etc. - and answered each and every question (and I had many about what we were seeing as we drove along, history, social customs, etc.) with genuine interest. He was, as he often says, "amazing!". The van, itself was very comfortable and the perfect size for us.
All of our accommodations were terrific - the rooms clean, the staffs all attentive and caring. Personally, knowing what i know now, i would have stayed at the Movenpick in Petra instead of the Crowne Plaza. They are the same distance from the main Petra gate, and I think the Movenpick is more modern. The Crowne Plaza, while perfectly fine and with a really nice staff, could use some updating/renovation visually. But, for us it was perfectly fine - no complaints.
The tours/guides were also really great! I was leery of the entire Dana Nature Reserve experience and it has been one of the places I love the most! Our guide there was really wonderful during our morn ing hike...and, I think the best breakfast the entire time was at Dana!! We really loved it there. The 2 excursions at Wadi Rum were also really good - especially the 4x4 sunset trip. Our guide was really fun and did a great job making bedouin tea from a bush he plucked from the sand as we were driving around. He also stopped at a bedouin tent to deliver water - this was very interesting, and made me really happy that I was staying at Bait Ali!!!!
Also...we REALLY appreciated the assistance your representative provided at the airport for our departure. It made us feel like VIPs being whisked past lines!
Again, so many thank yous!!
Most Sincerely,
Susan, Joe, and Olivia GIangarra
Thursday, June 4, 2009 9:36 p.m.
Thank you for organizing this trip for us.
We had a good time. My 10-year old nephew and 8-year old niece also repeatedly say they like Jordan.
Ibrahim was also a good and patient driver. He even treated us mansaf at his home in Ajloun.
Thank you once again. I would not hesitate to recommend Jordan Direct Tours to my friends and family.
Regards,
Willy
Tuesday, June 2, 2009 24:55
Dear Jasmine,
I am back in Moscow. Thinking back on last week, I can truly say that I have spent a wonderful holiday in Jordan.
Ever since our first contact back in January, I had a good feeling about this trip: you were extremely fast and efficient in making me an offer I could not refuse. Upon arrival, Fahdi greatly facilitated my entry into the country and Samir had all the promise of combining with ease the multiple task of being a good driver, bodyguard, guide and intelligent conversation partner. Throughout the trip, Samir was a gentleman genuinely concerned about my well-being and always ready with the right suggestions to make my trip as cozy and convenient as possible. Upon departure, I was pleased to be met by your representative with my boarding pass ready, relieving me of the need to queue before the check-in counter.
In short, your company and its representatives (all without exception) have made me feel like a prince.
Thank you!
I am totally enchanted with Jordan and its people: Jordan is a country of gentlemen and has everything it takes to please even the most demanding tourists. I will definitely recommend Jordan and JDtours to my relatives and friends.
Best regards
Dirk Verhulst
Eurovision Moscow
Bureau Chief
Sunday, May 17, 2009 12:57
Dear Lamees,
I am writing to tell you that we had a fantastic time in Jordan! Everything was really great, we loved the Dead Sea with its strange swiming experience and the spa procedures at Marriott, Petra was simply abreath taking and Wadi Rum so impressive that we regretted not staying there overnight. I also wanted to thank for the guide Samir (please pass to him our gratitude and best wishes), he was punctual, with a superb sense of fun, ready to accomodate our wishes and full of stories and information. The hotels were great, except for the Petra hotel that, we thought, didn't quite live up to the 5 stars it boasted, but it was more than enough compensated by Petra itself and by the superb local food we sampled at a restaurant at Samir's suggestion.
Thanks a million again and be sure that we will be recommening our friends to contact you in case they decided to travel to Jordan.
With the very best of regards,
Dace Rubene and Ieva Alke (2 Latvians still immersed in the memories of Jordan)
Friday, May 1, 2009 9:39 p.m.
We have now been home just over a week and unfortunately we both had fairly bad colds on our return and have been recuperating. This is just a short note to thank you for arranging our wonderful tour in Jordan. It was absolutely fantastic and well beyond our expectations. The hotels and service were all great and thanks for choosing them for us. Our tours and sightseeing were perfect and Petra was just out of this world. The tour though was made by our driver Talal who went beyond his duties to accommodate us and make our visit to Jordan unforgettable. He is a kind and wonderful man full of compassion, understanding and great love for his country. What a wonderful ambassador for your company and Jordan. We will certainly recommend your company and Talal to our friends both in and out of the travel industry. I am in the process now of doing a report to Harvey World Travel. Can you please thank Talal personally and tell him we will keep in touch with him and his family. We would also like to thank Raed Zyhoul who came out late PM with Talal on our departure day to assist with our airport departure procedures ( I am sure he had better things to do!!).
Once again many thanks for all your "spot on" arrangements that made our short visit to Jordan an unforgettable experience
Best wishes and cheers Kaye and Tony N
Monday, April 27, 2009 24:58
Hello Jasmine,
We are back now in Abu Dhabi after an amazing holiday in Jordan. many thanks for your tour company for arranging such a fantastic trip . The iternary was just perfect and our driver guide was simply the best ever and thanks to him we really got to see the whole of Jordan in its splendor with attention to detail , timings , flexibility and knowledge , such a gentleman.
The guides on all the sites were truly enjoyable characters who not only were very knowledgeable but also had us in fits of laughter with their infectious sense of humor . The weather was superb in all areas and the people so hospitable and friendly .
The meet and greet at the airports arriving and departing were always on time and very courteous and we had no problems at all with the check-ins and immigration the service was excellent. The hotels were fabulous that you booked for us but might have preferred a choice of two different ones rather than the same one for the three nights booked there, especially on the last night.
We thank you all so much for a truly unforgettable experience and will definitely recommend this tour to our many friends here in Abu Dhabi who are also keen to visit.
many thanks again
Kind regards
Dorothy and pauline.
Sunday, March 29, 2009 1:00 p.m.
Dear Mrs Hamdan,
we returned well back home from our Jordan trip, and I'd like to give you a short feedback. The trip was very well organized, and we were very pleased with your service. Our driver, Talal, was very helpful, he had very good English skills, and he explained things very well (he was almost like a guide instead of just being the driver). He tried to give us the best advises also for my pregnant wife. He gave us good suggestions (e.g. about food, souvenirs), and he let us to decide on our own. thanks also for your efforts to get upgrades in hotels as this was our honeymoon trip, and the upgrade to Meridien on the last day. Overall, we enjoyed the trip to Jordan very much and appreciated your services, and we will definitely make recommendations about your organization.
Best regards,
Tobias
Friday, March 6, 2009 1:01 p.m.
Hello Lamees,
First thank you for an excellent tour. We thoroughly enjoyed ourselves in Jordon. You live in an amazing country that is filled with happy, positive and accomodating people. We have placed Jordan high on our world travel experiences and will share this with friends and family.
Second, I am very interested in coming back to Jordan, as a central location, from which to travel north to Syria, and then west to Israel. Tentatively, the dates I would be able to come for this tour are from September 18 - September 27, or te following week. This would be a ten day hiliday. We would fly in and out of Amman via the same flights we travlled this past week.
Can you please put together a suggestion for a package that includes a.) the highlihts of Syria over 3-4 days and then b.) the highlights of Israel over the following 3-4 days. In Israel, I am interested in the Christian sights. in Syria, I'm interested in the primary sights.
We would like Ibrahem as our driver in Syria and the person who takes us to the Israeli border and picks us up to and from the connecting tour you arrange for us there.
We want to move fast and see much. No need to give us down time like we had in Aquaba, say for example, in Israel. Nothing in Israel can match the loveliness of Aquaba.
Best Regards
Barbara
Sunday, February 15, 2009 6:03 p.m.
Jasmine,
Now that I have returned from all of my travels, I wanted to take the time to thank you for a wonderful experience in Jordan. My friend and I had a wonderful time and are so appreciative off all the work you and your company did to make the trip so perfect. We owe special thanks to Talal for being so helpful and kind. We really enjoyed getting to know him. Please let him know how grateful we are!
I had one thought that I wanted to share with you. Our first night we went to a private camp in Wadi Rum and had a fantastic evening (and the best meal of our whole trip!) with Abdullah. He was very kind and made us feel so welcome. My only friendly suggestion is that you warn 2 young single women that they will be alone in the middle of the desert with men they have only just met. We assumed we would be in a public camp with other people, so we were a bit surprised to realize we were the only ones there. Again, Abdullah was wonderful. But we would have appreciated some warning before we went out there!
Again, thank you for everything. My friend and I will be sure to recomend you to anybody that is planning a trip to Jordan!
Valerie
Tuesday, January 13, 2009 9:04 p.m.
Ms. Lamees,
I just had to write and tell you how special my November trip to Jordan was. You arranged such fine hotels and the very best sights/sites to see. I truly adore Jordan.
My truly special time would not have been possible without my special driver, AWNI and my wonderful Petra guide, ALI .
Awni was special in that he loves Jordan and he loves life (as do I) and he was ready to vary any route, to see any shop and to negotiate pricing for me, to buy fruit and to be a friend on my journey; any and all of these qualities make him very special. I would recommend his services to everyone. He is a pleasure to be around.
Ali is so very genuine and so incredibly hard working. My trip into Petra with him was incredible. He loves what he does and he has such verve for life. He made my day so very special; just being around him makes me love Jordan more. We had a most special day.
They both are at the top of their field.
Again, please know that I so value each of you, and I highly recommend all of your services to all that I meet, particularly when I show my pictures of my trip.
Thank you, Lamees, for my very special journey.
Judy Kieffer
Thursday, January 1, 2009 1:05 p.m..
Hi Ibrahem,
My wife Ket and I returned to Australia last Sunday 28 Dec after spending a few days in Kuala Lumpur Malaysia and after we left Jordan on the 21 Dec. We had such a memorable time in Jordan that we will never forget you and all that wonderful experiences for the rest of our life. I returned to work last Monday but my thoughts keep going back to Jordan and our great driver and friend and the way the tour was so well organised and professionally run.Thank Lamees and Khalid as well for all their help. Here is a photo of us for your album I know I have a few more with my wife and myself with you which I will send later. I hope you have a very good New Year. I am passing all my photos to my friends who are interested to visit Jordan and telling them about you and JD Tours. Please write when you have the time.
Sincerely,
James Ng,
NSW Australia
Monday, December 21, 2009 3:21 AM
Dear Elin,
On behalf of myself and Donna I would like to express our gratitude to all who made our visit to Jordan such an interesting and memorable experience. We stood in awe at the many beautiful places we visited. Although the visit was short (too short we now realise) Talal made sure that we were always on time to get to see as much as possible in the short time available. We found him to be an accomplished driver. A special thank you for accommodating our request to visit Jerash although it was not in our initial plans.
After a long day in Petra we were too tired and the weather too cold to attend the "Petra by Night" event and again Talal took care of our cancellation and we acknowledge the return of 24 Dinars in lieu of the cancelled tickets. Our guide in Petra, Amin, has to be complimented on his excellent English and guidance to this wonderful sight.
We have the following suggestions:
* The Holiday Inn at the Dead Sea should develop into a prime destination once all amenities are completed. At the moment the access to the beach is not up to standard with the rest of the hotel. They also need to improve the information provided to guests - we wasted precious time to get a directory and information about the amenities. We have commented on this in our evaluation of the hotel and hope that they will use the information to improve their services.
We will definitely recommend your service to friends and family and hope to return ourselves one day.
With best regards,
Christina Nieuwoudt
Saturday, December 12, 2009 8:20 PM
Dear Lamees,
We would like to thank you for the absolutely wonderful tour to Jordan.
From the moment that we stepped off the plane, we were welcomed by your company's representatives, taken through all the formalities and then the cherry on top - were booked into the premier suite of the Meridien hotel !
We were overwhelmed and actually thought that they had us confused with members of a Royal family!
I have to mention Mansour, (What a great guy!) who became our friend during the 8 days.
He was just so professional, yet kind and friendly, making us feel welcome and comfortable.
I will certainly recommend you and your company to friends and relatives, and we definitely plan to return next year.
Regarding the hotels - they were all good (especially the Meridien) but the Movenpick (Dead Sea) are definitely in a different class and we think it deserves 6 stars!
This was definitely our best holiday ever, in the most beautiful and friendly country.
Thank you again for all your professional arrangements, we have only praise for the way that everything was handled.
Please give our regards to Mansour.
--
Kind Regards
Maricia van der Merwe
Ps. I have also commented (reviewed) JDTours as well as the Meridien hotel on the net. You can see your review at:
Jordan Direct Tours
Monday, December 21, 2009 3:21 AM
Dear Elin,
On behalf of myself and Donna I would like to express our gratitude to all who made our visit to Jordan such an interesting and memorable experience. We stood in awe at the many beautiful places we visited. Although the visit was short (too short we now realise) Talal made sure that we were always on time to get to see as much as possible in the short time available. We found him to be an accomplished driver. A special thank you for accommodating our request to visit Jerash although it was not in our initial plans.
After a long day in Petra we were too tired and the weather too cold to attend the "Petra by Night" event and again Talal took care of our cancellation and we acknowledge the return of 24 Dinars in lieu of the cancelled tickets. Our guide in Petra, Amin, has to be complimented on his excellent English and guidance to this wonderful sight.
We have the following suggestions:
* The Holiday Inn at the Dead Sea should develop into a prime destination once all amenities are completed. At the moment the access to the beach is not up to standard with the rest of the hotel. They also need to improve the information provided to guests - we wasted precious time to get a directory and information about the amenities. We have commented on this in our evaluation of the hotel and hope that they will use the information to improve their services.
We will definitely recommend your service to friends and family and hope to return ourselves one day.
With best regards,
Christina Nieuwoudt
Saturday, December 12, 2009 8:20 PM
Dear Lamees,
We would like to thank you for the absolutely wonderful tour to Jordan.
From the moment that we stepped off the plane, we were welcomed by your company's representatives, taken through all the formalities and then the cherry on top - were booked into the premier suite of the Meridien hotel !
We were overwhelmed and actually thought that they had us confused with members of a Royal family!
I have to mention Mansour, (What a great guy!) who became our friend during the 8 days.
He was just so professional, yet kind and friendly, making us feel welcome and comfortable.
I will certainly recommend you and your company to friends and relatives, and we definitely plan to return next year.
Regarding the hotels - they were all good (especially the Meridien) but the Movenpick (Dead Sea) are definitely in a different class and we think it deserves 6 stars!
This was definitely our best holiday ever, in the most beautiful and friendly country.
Thank you again for all your professional arrangements, we have only praise for the way that everything was handled.
Please give our regards to Mansour.
Kind Regards
Maricia van der Merwe
Ps. I have also commented (reviewed) JDTours as well as the Meridien hotel on the net. You can see your review at:
Monday, December 07, 2009 6:40 PM
Jasmine,
Thank you for the wonderful tour of Jordan and our driver Mohammed. We truly will reccommend your company to our friends.
Eulalee Nderu
Sunday, December 06, 2009 7:39 PM
Dear Jasmine,
We’re back from Jordan and it was a great journey … Just to inform you about our driver Louai, he was very professional, punctual and a very kind, patient and interesting person. He drove carefully and explain us some details all along the trip, even when there was no stop. We particularly like the short visit of Amman for 2 hours, before to leave on time. The van was clean and perfect for 4 adults and 4 child. Local guides were although very nice and professional, especially the one from Petra.
In Petra, we were a little bit disappointed when the horse riders asked always more money (2 JD per horse = 8 horses), although it is included in the entrance package…
We thank you as well for the organization you arranged and the appropriate planning you offered, congratulations for your wedding ! Hope you had a nice day …
Kind regards,
Laclédère & Kunegel Families
Wednesday, December 02, 2009 12:32 PM
Hola Marina
Te escribo solo para darte las gracias y comentarte que el viaje ha salido estupendamente. Nos ha gustado mucho Jordania, la organización ha sido impecable y nuestro guía era un muchacho encantador y muy buen profesional. El chofer también, siempre han sido puntuales amables y cumplidores. La asistencia en el aeropuerto por Raed fue magnífica ya que tanto a la ida como a la vuelta nos lo facilitó todo un montón.
Recomendaremos totalmente vuestros servicios a nuestros amigos cuando vayan a viajar a Jordania.
Lo único que nos pareció peor fue el Marriot de Petra. Eso evidentemente no es vuestra culpa pero el personal del hotel es antipático e incompetente. Muchos fallos en el servicio y la verdad es que no es lógico que en un hotel de esa categoría falle el servicio, y además los baños están sucios y destartalados. Eso sin ser vuestra responsabilidad puede salpicaros negativamente lo que es una pena con lo bien que lo organizáis todo. Sin embargo Le Meridien de Amman era mucho mejor en todos los aspectos.
Pues nada más, solo quería darte las gracias.
Saludos cordiales
María Ataz
Monday, November 16, 2009 6:28 PM
Dear Ms Jasmine Hamdan,
Just to let you know that we arrived back home in Ottawa safe and sound after a most enjoyable and interesting tour of Jordan.
Your itinerary and choice of hotels were excellent and we were well received at all particularly the Kempinski at the Dead Sea.
Akram besides being a very good and careful driver looked after our needs and ensured we were booked into our hotels and met up with our guides. He was very knowledgeable of the points of interest on our route and gave us ample time at the various sites visited without a guide to walk around and take photographs.
I would add that the guide at Petra was particularly good in fact giving us some six hours of his time allowing us to have a very good overview and appreciation of Petra.
All in all a most successful, memorable and enjoyable tour and would certainly recommend JD Tours to anyone wishing to have an independent tour of Jordan.
Best regards
George and Elizabeth Riley
Sunday, November 15, 2009 11:43 PM
Dear Jasmine,
I am now safely home again after a short stay in London on my return journey and would like to thank you for the excellent arrangements. I had a wonderful time in Jordan. Everything went so smoothly without any mishaps. I would also like to commend you on the excellent driver I had, Mouafaq Hamdan. I felt extremely safe, he was exceptionally helpful at all times, knowledgeable and never late. I do not think that I could have found a better group than yours and will definitely recommend you if the occasion arises. Again many, many thanks.
Lars Jensen.
(Just a suggestion. For future travellers a suggestion on minimum tipping would be helpful. Generous people will always tip more and stingy people will know what the lower limit is and hopefully not undertip. If you don't mind, could you please send me a guideline of what an acceptable tip would have been for my driver. I think that most people would use a guideline of 10 %, however this does differ from country to country.)
Thanks.
Saturday, November 14, 2009 12:22 PM
Dear Lamees,
Our trip to Jordan unfortunately comes to an end and we are now waiting for our plane to Dubai. The three of us have been delighted with our visit to your beautifull country. Everything was very well organised and we wish to thank you for this. Mouafaq (not sure of the
spelling) has been a good driver, an excellent guide and a pleasant companion. Yesterday we visited King Abdulla Mosq and failed to return him the entry tickets that he had paid.So please reimburse him for the expense.
Thank you again.
Best regards
Marc
Saturday, November 14, 2009 11:19 AM
Dear Elin,
We are now back in wet and windy britain!
Re giving people my e-mail address just ask them to put something in the title like Questions about Jordan so I know it is not spam! I will also pass on your details to people thinking of travelling to Jordan.
I visited Syria the week we left Sharjah! It took me 3 hours to get through immigration - the taxi driver could not find our hotel and threw our case into the street and drove off! Not nearly as friendly as Jordan!
Thanks again for doing the refund.
With kind regards
Fiona.
Friday, November 13, 2009 12:17 PM
Dear Manar,
About one week has passed since we got back to reality again.
We are still overwhelmed by the fantastic arrangements you have created for us five. The journey became to an amazing adventure.Everything was so well arranged by you. We were met like VIP:s at the airport and was driven by the very,very nice Mohammad, who we had the pleasure to met once again when he drow us to Damascus. The day after our arrival we met the lovely Emad who took us further on. He was very concerning and openminded ,asked us all the time if we had any special wishes and gladly effected them if we had any. He was not only the talented driver he was our guide also during the trip south and fullfilled that task very well.
We also recommend the very nice guide we had at Petra. He was interested enough to learn our names, which is not very usual.
As we arrived in Syria Yaseen Allatif met us at the border. He assisted us through the border formalities and welcomed us to Syria with gifts and maps to us all. Then he accompanied us the whole way trough Syria and all the places we planned to see. He was a wonderful man, extremely talented in telling us all about the old places and the new Syria. He was really a perfect guide and a very nice companion. He escorted us to and inside the airport in Damascus, very concerning. We really recommend him to be used for other tourists. Please transfer our information to the Syrian Travel agency. In Syria the driver was Ahmad, who patiently waited for us in many places. He was also very nice although a bit absent in his mind, thinking of his newborn child 2 days before we met him. Despite this he fullfilled his mission with skilled driving and a good humour.
The journey has really lived up to our expectations except one thing. That was the accommodation, which exseeded all our expectations. From the wonderful rooms in Amman and Petra "Guest House", the latter not at all a guest house but a luxorious hotel perfectly situated and comfortable , to the amazing hotels in Damascus and Aleppo as taken from Thousand and one Night!! We have never in our lives stayed at any hotel like these, with such an athmosphere from the 17th century and stylish decoration. We were so happy and talked many times about the wonderful Manar who had arranged it. So the accommodation was really one of the greatest highlights on our journey!
We will also remember all kindness, friendliness and concern from everybody we met both in Jordan and Syria. I hope we can pay a new visit to this region some time in the future. I will also tell you that we have really recommended your agency and specially you to our friends. Many are very interested to go, some of them very seriously.
Now we have our memories left and all the pictures and a video, which I have started to edit.
We all wish you good luck in the future and bring you a deep gratefulness!
With much love and regards,
Åke
I attach a photo of us from Petra. PS I am very,very grateful that you persuaded me to go to Jerash!
Monday, November 02, 2009 7:29 PM
Hi Jasmine
Feedback as promised. I hope that you enjoyed the sweets that we asked Mr Fatih to give you as we were leaving Jordan on the 12th.
JD Tours Website
Excellent and informative site with good itineraries.
JD Tours Customer Service
I was in contact with Ms. Jasmine Hamdan, who I found to be helpful and professional and who went to a lot of trouble to ensure that we got the accommodation that we wanted, even during the High Season. I also liked the fact that we were able to make the payment on arrival in Jordan as obviously quite a large sum of money was involved and it would have been a risk for us to pay in advance. I also liked the fact that the hotels were listed in advance so that I could check their websites and customer feedback on other information websites.
Airport help.
Mr. Fatih was a perfect gentleman who took great care of us on arrival in Jordan and at the time of our Departure.
Hotels
Canyon Boutique Hotel.
Comfortable modern hotel with a choice of two restaurants. Close to an excellent supermarket and other restaurants (with a little exploration).
Beds and pillows of excellent standard plus top-class air conditioning.
Best of all, when I was taken ill in the hotel they let me check out at 10pm and checked on how I was during the day.
Petra Palace Hotel
Reasonably comfortable hotel with poor pillows but other comforts adequate.
Close to a good selection of restaurants. Extremely close to the entrance to Petra.
Aqaba Resort Hotel
A high quality new hotel with nice facilities, excellent rooms, very friendly staff and close to the beach.
Dead Sea Spa Resort
A comfortable place to stay with decent facilities but poor air conditioning.
Driver: Nage
Very helpful with a good sense of humour. Never tried to make us buy any type of souveneirs that we were not interested in and did his best to help with any queries that we had. Was happy to wait for as long as we took at the various sites and we appreciated his patience.
Tour guides. Varied in quality in terms of their knowledge of the monuments that they guided on but were generally very helpful. The gentleman that guided us in Petra was particularly good.
Suggestions to make the guest experience even better Perhaps a short guide to the facilities close to the hotels/in the cities that patrons of JD Tours are staying could be provided.
Regards
Trevor
Jordan Direct Tours jdtours review
Sunday, November 01, 2009 6:59 AM
Dear Jasmine
We are now back in Cyprus and I want to thank you very much for the really enjoyable and fantastic experience we just had in Jordan. What an amazing country so rich in culture and diversity.
However by way of feedback we did not think the guides in Jerash or Petra were very good - in fact they were very poor both in terms of quality and value. They both appeared rushed and quite disinteressed and did not give much information about the sites despite both beeing recommended by our driver.
But we did like everything else, so much so that we will be planning another trip in the next two years to see the parts we have not been able to visit. All the hotels we stayed were really good (especially the Kempiski in the Dead Sea).
Many thanks again and we will contact in the near future. In the meantime I will give your details to people here in Cyprus who are planning a trip next spring but please make sure that the local guides are knowledgeable and interested in their job! (to give you an exemple we had somebody in Bethany who was absolutely amazing).
Best wishes
Pascale
Saturday, October 31, 2009 1:01 PM
Dear Jasmine,
we are Umberto Cassinari and Elena Piantanida, the couple from Italy you assisted about a year ago. We came there in Jordan on Christmas 25th, 2008 and left 01 Jan 2009: we have a great memory of our time in Jordan and the assistance you provided us.
Middle East and Mohamed are still in our hearts so we decided this end of year to visit Syria.
We were wondering if we can buy the tour with your company, and if you can manage our trip to Syria and of course (very important) let Mohamed drive us across that country. It would be a great gift you could make to a satisfied client!
Please let us know if this is possibile and if you use to organize trips also abroad Jordan because we shall be your client again.
If this is ok, we will arrive in Damascus on December 30th 2009 and we will depart on January 11th 2010.
Thank you very much for your attention,
we really hope in a positive answer..
best regards
Umberto and Elena
Thursday, October 29, 2009 3:14 PM
Dear Jasmine
thank you very much for all....my holiday was perfect and i will suggest your agency to my friends.
Jordan is wonderfull and i hope to came back soon mybe in next november when I have my summer holiday, i work in airport so i have a strange period for vacations. if decide to came back i contact you.
Thank you agin
have a nice evening
Ciao
Michela
Tuesday, October 27, 2009 3:01 PM
Dear Ms. Lamees Shakshir,
Karish and I wish you to know the following :-
- We very much enjoyed the tour and did by enlarge get what we wished for.
- Hotel Geneva was adequate ; Desert Resort was not really to our liking.
- Crowne Plaza ,with its setting , and good service was most acceptable!
- What made the whole tour a success was our driver , RADH ( I hope I spell his name correctly !)
He was a great driver , easy to talk to , helpful with his suggestions and advice.
At the end we felt he was a friend , a family member !
You are fortunate to have him.
We would be happy to return to you and recommend you , especially if we got Radh again !
Thank you ,
Sangamithra Choudree (Dr.)
Karish Andrews ( my son )
( Tour 12th - 20th October )
Sunday, October 25, 2009 8:19 AM
Dear Lamees Shakhshir
I would like to let you know how much we enjoyed our Tour of Jordan booked with you from 5-11 October. We would especially like to let you know what a wonderful driver and guide Ibrahem was for us, he really did everything possible to make our holiday in Jordan special, and we really enjoyed his company too. He is a great ambassador for your company and country.
I have attached some photos to this email for Ibrahem and I would appreciate it if you could print them out for him.
Thank you.
Kind regards
Denise Farr
Thursday, October 22, 2009 3:33 PM
Dear Lamees
We have just returned from a fantastic visit to your lovely country.
Our driver, Ali, was attentive, helpful and knowledgeable and throughout the three days we spent with him we found out lots of interesting facts about Jordan. The highlight for us was our visit to Petra, where our guide showed us the sights of this fascinating ancient city. We have taken away some wonderful memories - horse riding down the Siq towards the Treasury, cooking our supper in the Petra Kitchen (we even bought the ingredients and enjoyed a Jordanian meal on our return) and buying our lovely jewellery to remind us of our time in Jordan.
We would definitely recommend your company to our friends and colleagues, everything was well organised and ran smoothly, and we hope to visit Jordan again soon in the not too distant future.
Best wishes and thank you for all your help,
Dorothy, Alison and Helen
Thursday, October 22, 2009 12:02 PM
Dear Lamees
We arrived back home yesterday after a wonderful trip to Jordan/Petra and I would like to say thank you to yourself and to all your team at Jordan Direct for the very efficient way the whole trip was organised. I would like to say a special "thank you" to our driver Bader who went out of his way to help us and we both thoroughly enjoyed his company.
Our only complaint is regarding the hotel the "Amman Inn". The service was poor - we only had one set of towels and no pillow cases on the pillows. I had to ring and ask for these .
However, apart from the above we really enjoyed the trip and would not hesitate to recommend your company to anyone interesting in visiting Jordan.
Very best wishes
Sylvia (Gowens)
Wednesday, October 21, 2009 7:04 PM
Hi Jasmine,
Thank you for keeping me updated with Julie's status. She actually emailed me directly with fantastic reviews that I wanted to pass on to you:
Julie's Email to me:
"The company here told me that someone called to check on me in Jordan so I just wanted to let you both know everything here has been great so far. They met me at the airport shortly after I got off the plane and before I even got my visa. The guide/driver is excellent. He is very well organized and knowledgeable about all the sights, a good driver, very easy to deal with, flexible and enjoyable to speak with. The hotel in Amman is good, exactly the type of hotel (3 star, clean, comfortable and in a very safe location) I anticipated based on the itinerary I booked with Meagan. Using the spot guides at some of the sights, as needed is working out well so far. So, everything is going very well and I am enjoying my visit here a lot after the first few days both because of the wonderful sights and because I have an excellent guide."
Thanks again for all of your assistance.
Kindly,
Meagan
Tuesday, October 20, 2009 7:02 PM
Dear Lamees
Just wanted to let you know that we had a wonderful time in Jordon. Mr Sameer was an excellent driver.Thanks for accomodating the last minute changes as well.We will certainly recomend your company to our friends who want to visit jordon
Regards
Dr Fauzia Khan
Tuesday, October 20, 2009 5:10 PM
Dear Ms Shakhshir,
A quick note to let you know how much my wife and have been enjoying the tour that you set up for us in Jordan.
First, we both felt that Mohamed, our driver, was excellent. He was kind, knowledgeable, courteous and patient. We were sorry that we had to say goodbye to him in Aqaba. He is a wonderful driver and guide.
Second, we have been very pleased with the accomodation you have arranged, particularly at the Kempinski hotels at the Dead Sea and in Aqaba. They truly are first rate.
As you know, we leave Friday morning from Aqaba to return from Amman to Abu Dhabi. Can you let me know what arrangements you have made for our return to the airport in Amman. Our flight leaves at 16:35 Friday afternoon.
Once again, thanks for arranging such a memorable visit to Jordan
Howard and Phyllis Armitage
Tuesday, October 20, 2009 4:17 PM
Hello Lamees,
Back in Mexico I would like to tell You that everything was wonderful and we where very impressed of the perfect organization (beautiful hotels, dream-drivers), the kindness of the people and the beauty of both countries.
Now I have an other question:
Two friends of us will assist a conference in Amman. Afterwords they have some days free and they would like to travel to Damascus.
Is there any possibility that Jordan Tours organize this trip?
Greatings
Sybille
Monday, October 05, 2009 2:00 AM
Dear Miss Lamees Shakhshir,@ @ @ @ @ @ @ @@@Date 10-4-09
We had a wonderful time in Jordan. We enjoyed Petra, Wadi Rum and of course the Dead Sea. The hotel selections were also very good. Thank you very much for for your help.
I only missed one thing - having coffee with you.
Anyway, thank you again.
Yours sincerely,@
J.S.JOSHI, MD
Sunday, October 04, 2009 3:38 AM
Dear Yasmine:
The program that you armed was excellent and we had no problem. Guides and drivers, were also excellent in the four countries. Hotels were perfect for us. Venezia hotel, in Damasco, is very old and dark, though It was good for us, but if you send more exigent passengers, you may have claims. I comment you all these facts, only because I suppose they may help you. We supposed to have some difficulties in borders crossing, but there was no one. Really Jordan-Sirian and Sirian-Lebanon borders are very confusing, specially not understanding your language, because nobody speaks english, and in certain moments we are alone. Really we were surprised and pleased, when we met one of your colleages at the airport, to help us, and to receive our impression of your services. Do not doubt that we were all very satisfied with everything, and we'll recommend our friends your agency, if going there.
I want to thank you and your Company your excellent services, in the name of the whole group.
Sincerely
Ernesto Portela
Saturday, October 03, 2009 8:58 PM
Dear Jasmine,
Now when the emotions have settled down I would like to thank you again on behalf my wife and myself for your superbly organization of our Jordan tour. It was so well done that we do not have reasons for neither the slightest remarks! Our satisfaction with the tour is complete. That is why I intent to organize at least one group of visitors to Jordan before the Christmas of this year, most likely in mid November but not later than one week prior Christmas day as latest.
Therefore, I shall be pleased If you could give me an approximate offer for a group of min. 10 people + tour leader free.
Tuesday, September 29, 2009 5:42 PM
Dear Jasmine,
Back home, we are pleased to let you know that we are entirely satisfied.
Everything has been as we wished (except the Century Park Hotel in Amman), with a specific mention and many thanks to your driver "RIAD".
We will not forget to recommand your travel agency and "Riad" if one of our friends plan to visit your cultural country.
All the best for you and your country
Anne Marie & Louis
Tuesday, September 29, 2009 5:00 AM
Dear Lamees,
Just wanted to tell you that we had a great time in Jordan. Everything went well. The hotels were very nice and Jordan is just beautiful. Its people are warm, hospitable, and welcoming. The food was great and we loved everything we saw. We have traveled extensively but Jordan will not be easily forgotten. The car was comfortable and our driver Mansour was excellent. The program was very comprehensive!
Thank you very much for your help. We are sending you several pics from our wonderful trip.
Laura
Never get so busy making a living that you forget to make a life.
Monday, September 28, 2009 1:51 PM
Dear Jasmine,
Thank you for your response. Rafael and I certainly enjoyed our tour in Jordan with JD Tours. We would like to thank you for being patient and responsive to our queries. We appreciate your hard work and dedication to make your visitors happy and satisfied. We are very satisfied with your excellent service. Please extend our warmest regards and thanks to our driver Talal. He did an excellent job also. He was always on time, his driving is excellent and we arrived at our destinations safely. He made arrangements for us to have goods guides in most of the sites, specially Petra and Wadi Rum. He advises us on what to do and not to do. Thanks again and hoping to hear from you soon.
Best regards,
Ben
Sunday, September 27, 2009 9:08 PM
Hi Lamees,
You have our sisters and their husbands travelling with you from 06 - 11 October (Denise Farr x 4).
Last year my wife and I also travelled with your company and our guide was Ebrahim. (See attached photo). We told him about our family coming to Jordan this year and he was interested to be their guide.
PLEASE if possible can you organise Ebrahim to be their guide for this trip in October. He was very good, friendly and we enjoyed him so much. It would just be great if he could take our sisters. I hope he still remembers us. In any case please give him our greetings.
Regards
Brian & Jan Graham
Sunday, September 27, 2009 12:43 PM
Dear Jasmine,
First of all, I want to thank you very much for all your efforts in helping arrange such a wonderful tour. Bill, Andreas, and I still have our heads filled with wonderful images of Jordan. Ibrahim was an outstanding driver/guide who proudly opened and explained the richness of Jordan to us.
Second, I want to apologize for the delay in sending in our evaluation. I had expected to complete it while in Sharm but did not and then, just after returning to Vienna, we left for the US. Now Bill and I are back in Vienna, Andreas is back at the University of Delaware, and I have been able to reflect and complete the evaluation of an unforgettable trip. I am attaching a copy to this email and will mail a hard copy.
I am also attaching two photos that were taken with Ibrahim. Would it be possible for you to give him copies of these two photos and to convey again our great thanks. Ibrahim was wonderful and we all learned so much about Jordan's culture and history from him.
I really appreciate your assistance. All the best,
Sincerely,
Katherine Lichliter
Sunday, September 27, 2009 10:14 AM
Dear Jasmine,
I would like to thank you for organizing our tour in Jordan. We thoroughly enjoyed our holiday. Everything went well and without any interruptions or surprises (well, except for the incident with the doctor in Wadi Mousa which tarnished our experience a little bit).
I would like to say that our driver (Mr. Mohamed) took a very good care of us, he was very punctual and made sure we are always content and comfortable throughout the trip.
I will not hesitate recommending your tour company to my friends and relatives to visit Jordan.
Many thanks and kind regards
Natella Safar Ali
Saturday, September 26, 2009 6:52 PM
Jasmine,
Thank you for your assistance on our tour of Jordan. My wife and I had a wonderful time!
Our driver Hussain was terrific, very helpful and friendly (and tolerant of our one-year-old daughter!).
We enjoyed ourselves and will certainly recommend your company to others.
All the best,
Randy Ball
Saturday, September 26, 2009 12:31 PM
Dear Lamees,
We are now back home in Qatar after our trip to Jordan.
We had an absolutely fantastic time in your lovely country. The whole trip went extremely smoothly and our guide Tayseer was fantastic. Very helpful and knowledgeable. We were pleased with all the hotels and the campsite that you booked in Wadi Rum.
Fadi also did a good job for us at the airport.
I have no problems recommending Jordan as a holiday destination or your company to any other travellers and friends.
My thanks again,
Julian.
Sunday, September 20, 2009 9:11 PM
Dear Manar,
Happy Eid, first of all.
Back in London after a few wonderful days in your country and Syria.
Just a few lines to let you know how much we have enjoyed our stay there. I would like to praise our guides and drivers while there (Wasif and Hanni in Jordan, Mazen and Alain in Syria). They have made our tour unforgettable, to the right pace, never rushing us and making sure we had the opportunity to see the sites agreed with a proper explanation. Let them know on our behalf that we have been very pleased with their work.
We managed to see Bosra on Friday. It was a bit hectic, since it was quite a few extra miles we had to do, but Chamtours decided to compensate us with an upgrade for the room and Ramadan-dinner at the hotel on Saturday night for the misshappening and we were happy with that.
We will let our friends know of our experience and will not hesitate to recommend your sevices.
With kind regards
Juan Barquin
Tuesday, September 08, 2009 1:28 PM
Dear Lamees,
As promised herewith our comments on our trip.
According to Lika was it the nicest holiday in her life !
The accomodation in all the hotels is very well; a recommendation for people who want to pay some extra.
(Dinner in Hotel Geneva is not to be advised; better to follow Talal's advise and go to Reem al Bawadi)
We enjoyed much the company of Talal; not just a good guide, but also flexible and a nice partner in discussions.
Please give him our best regards and thank him another time for being our guide and companien during or stay in Jordan.
Attached are some of our more than 500 pictures. Just two for reasons of the size of attachments
If you want more, write to me.
Lamees, if you are able and willing to come to Tbilisi, do not hesitate to write to us.
We will be very pleased to host you and show you the beauty of Georgia.
Thanks again and the best wishes to you
Jack van der Nat & Lika Chakhava
Monday, August 24, 2009 12:22 PM
Hi Lamees,
just a quick note to say thank you for organising the holiday to Syria and Petra. My mother and I had a truly wonderful time - Syria is as interesting and stimulating as Jordan. And Mahomed was a great driver, a very intelligent man and we enjoyed our conversations with him.
Take care and have fun.
Kind regards
Joanne
Thursday, August 13, 2009 11:11 AM
Dear Jasmine,
First of all we like to thank you for the excellent tour, you organised for us, both in Jordan as well as in Israel.
Please give also our best regards to Ibrahem, because he was an excellent driver and guide during our stay.
He is very service-oriented and we liked that very much.
We regret that the invoice received in Jordan was incomplete, but anyway we agree to finally and completely settle the remaining amount.
Best regards,
Ann Wiemeersch
Tuesday, August 04, 2009 12:55 AM
Dear Jasmina,
I am Rosa Garcia Santolaya, and made a tour with Jordan Direct from June24th to July 2nd, together with my mother. I am sure you remember because we went to pay directly to the agency because we wanted to meet you. And I am glad we did.
Although one month has passed, and although we filled up the satisfaction form, I wanted to insist in how satisfactory everything was.
First because of yourself:
I am aware of how litle time we had to prepare it, and how you did everything to try to match our dates. And how many changes I made untill the final desition of dates and number of people.
You organized to match the tour the way we wanted and giving your knowledge advice. And everything was perfect
You did all that always with the best resources available taking in account circumstances, by telephone, by e-mail, by chat.
Most important you did it all showing us your happyness.
Second because of the driver:
I am sure you also remember I asked you for a women driver. And you said you didn´t have any, but would find a good one for us. Well, you did.
He was all the time from the begining very smily and attentive.
He was correct when needed to be correct, and friendly when needed to be friendly.
His english was perfect and we could comunicate with no problem. Al least myself as my mother doesn´t speak english.
He changed and was flexible with the schedule when we requested so.
He was more than helpfull when my mother had to go to the hospital in Petra. He took us there, translated everything, made everything possible, paid the bill in advance.
And finally when we decided we didn´t want to spend the night in Wadirum, he also organised everything in a minute with full satisfaction from my mother!!!!
I would therefore request you to make this letter of thankness arrive to the director or owner from Jordan Direct Tour.
Be sure I will recommend your agency to any people I will know wanting to visit Jordan.
With my very best wishes,
Rosa María García Santolaya
Saturday, August 01, 2009 3:34 PM
Good afternoon,
Hope my e-mail to find you well.
I want to express my happines to have you next to us in our trip.
Was a wonderful time.
The picks on the trip were Petra and Dead sea resort.
Many tanks to you, Adrian, Esam, Mohamed
Yours
Nicoleta
Saturday, July 25, 2009 10:21 AM
Just a quick note to thank you, once again, for all of your help.
All the travel arrangements you made on my behalf were terrific. I had a fabulous time while in jordan and I greatly appreciate all of your help and that of your colleagues.
Best...cheers...
heidi Diamond
Sent via BlackBerry by AT&T
Sunday, July 19, 2009 7:41 AM
Hello,
now I m back from Jordan.
Thank you for the nice tour and for the organisation at the last minute.
I want let you know that everything was good, I enjoyed.
I m quiet happy with your service, the driver Alla and the guide Ali.
Thanks for all
Frank Weinzierl
Wednesday, July 15, 2009 3:08 PM
Dear Miss Lamees,
We would like to thank you and your staff for arranging our small tour of Jordan. We enjoyed our time in your country, and learnt a lot. Our many photographs will always remind us of a fascinating insight. Our driver, Mahsool, was exceptional, and we commend him highly. Thanks to all concerned,
Bill and Connie Castles
Saturday, June 20, 2009 6:17 AM
Hello Jasmine,
We have now been home just over a week and unfortunately we both had fairly bad colds on our return and have been recuperating. This is just a short note to thank you for arranging our wonderful tour in Jordan. It was absolutely fantastic and well beyond our expectations. The hotels and service were all great and thanks for choosing them for us. Our tours and sightseeing were perfect and Petra was just out of this world. The tour though was made by our driver Talal who went beyond his duties to accommodate us and make our visit to Jordan unforgettable. He is a kind and wonderful man full of compassion, understanding and great love for his country.
What a wonderful ambassador for your company and Jordan. We will certainly recommend your company and Talal to our friends both in and out of the travel industry. I am in the process now of doing a report to Harvey World Travel. Can you please thank Talal personally and tell him we will keep in touch with him and his family. We would also like to thank Raed Zyhoul who came out late PM with Talal on our departure day to assist with our airport departure procedures ( I am sure he had better things to do!!).
Once again many thanks for all your "spot on" arrangements that made our
short visit to Jordan an unforgettable experience
Best wishes and cheers
Kaye and Tony N
Thursday, June 04, 2009 9:31 AM
Dear Jasmine,
Thanks again for the wonderful days you offered us.
Best regards,
Patrizio Baldi Papini
Firenze
Monday, June 01, 2009 12:49 AM
Hello Lamees,
I do trust you saw the written comments regarding our stay in Jordan, as well as our excellent report on Naje, that Ann and I gave our airport helpers the day we left Amman. You do remember that I was then in Istanbul for two weeks, and have also been very busy since returning to Hawaii. As you already know Ann and I had a superlative time in your fascinating and beautiful country and only wish our stay could have been longer. There is so much to see and some of our days were VERY busy.
Naje was an absolutely wonderful driver and guide for us. The eleven days we shared with him could not have been more enjoyable and we became friends; he was much more than just someone to drive us around. And he took good care and responsibility for us as two single, older women.
Ann and I would both like to thank you again, very much, for your help in setting up this memorable adventure. And want to say how excellent we found everyone who helped us that works for Jordan Direct. I have already recommended you and your company to some friends here.
Some day we will be back to see all the places that we had to miss with this first visit and to revisit the favorites....I look forward to seeing how much more archeological digging will have taken place!
best regard from Volcano, Hawaii,
Cynthia Gillette-Wenner
Thursday, May 28, 2009 1:53 PM
Dear Jasmine
Sorry so long getting in touch but would like to thank you for organising such a great tour, we all had a great time.
Abdullah was fantastic - very friendly, informative and easy to get on with.
We missed him and our very careful and caring driver when we left.
We would have no hesitation in recommending you to anybody, thanks for everything.
Cheers Barry
Tuesday, May 26, 2009 9:11 PM
Hello Jasmine,
I just wanted to send a follow-up note to thank you for a wonderful trip to Jordan. My wife and I had a great time and enjoyed everything about our trip. In particular we really enjoyed having Hitham as our driver. He was very friendly, courteous and knowledgable and made for a great driver/guide for our journey. Thanks for helping me with all of the planing and with any changes we made along te way. We typically do not use a travel agency on our trips because we enjoy the flexibility of going on our own, but your agency and driver were quite flexible and allowed us the opportunity to travel at our own pace and do what we wanted to do rather than be stuck to an itinerary.
Thanks again!
Mark
Monday, May 25, 2009 4:56 PM
Dear Lamees,
We would like to thank you for the perfect organisation of our tour in Jordan, everything was simply spotless!
The tour would have not been so great without our driver Ibrahim. He was always punctual, professional, flexible and cheerful. He gave us the freedom we were looking for and he was always ready to give us advices and detailed explanations on the Jordanian culture.
Thanks to Ibrahim's experience and timing we visited most places just before the touristic crowd and this allowed us to really enjoy the beauty of the country. Seeing Little Petra at sunset without a single tourist around has been an unforgettable experience.
Best regards
Angela, Francesca, Marc, Fernand
Monday, May 18, 2009 10:16 AM
Dear Manar,
Finally I got to my feedback! Four weeks later!
Jordan is an experience nobody should miss out on, really extraordinary!
This was my second visit and it was even better than the first one.
We all enjoyed the country and every site was tremendous.
Can I also commend our guide Raid! He offers all a tourist could dream for!
Very professional, well informed and with all the patience in the world when we entered a store for shopping! Raid is a much better guide than any of the ones we entertained in Egypt for 2 weeks.
Our driver was also very professional, punctual and competent.
Manar, please send me Raid’s email address. My daughter still has his torch which he borrowed her in the Wadi. She wants to return it to him.
Thanks a lot for a well organized trip which we will definitely treasure for
many years to come!
Kind regards,
Lydia Botha
Libyan European Hospital,
Benghazi,
LIBYA
Subject: "Thanks for the kind reception................".
Dear Mr. Mohammed / Miss Manar / Ms. Jasmine / Mr. Jad /
Mr. Ibrahim..... and all the Staff and team members of Jordan Direct Tours,
First of all "As-Salamwalekum, Good Morning and Greetings" to you All,
Thank you so much for the kind reception at your office and during our visit to Jordan.
We enjoyed our tour and had a pleasant trip to Jordan. We visited all the desired places and very happy to see them,
Thanks to M/s. Jordan Direct Tours for all kind of arrangements.
We specially appreciate the kind courtesy of Director and all the staff and team members of Jordan Direct Tours, for taking care of us and to make our tour as a grand success and memorable. In-fact, every one took care of us / helped us by providing their personal mobile and emergency contact numbers to use in case of difficulties / need of any help.
We are also thankful to Mr. Mohammed, Tour Manager and Mr Jad Atwa, who helped us to visit many places in addition to the places promised in the tour schedule.
Hotel arrangement was very good, we had very comfortable stay at all the places like Amman, Petra, Aquaba & Dead-sea.
We are recommending our friends and relatives to contact M/s. Jordan Direct Tours, whenever they are planning any visit / trip to Jordan and assure that they will experience a friendly atmosphere and get pleasant and family treatment, as we have been experienced.
We special Thanks to Mr. Mohammed, Mr. Jad Atwa and Mr. Ibrahim for their quick response and all time availability to boost our moral, not to feel lonely, in-fact, we never felt that we were alone / away from the home.
Thanking you all, once again, for your kind co-operation and valuable support for our Visit.
"Best Of Luck" to you all and Best wishes for the Faster / Rapid growth and Best Prosperity of "Jordan Direct Tour".
Also, "Congratulations" to Miss Manar for her engagement.
We personally promise that very soon we shall plan a second visit to Jordan and request M/s. Jordan Direct Tour for the assistance.
Looking forward to see and meet you, again, in Jordan.
Thanking you, once again, for your support and all time kind co-operation. With kind regds, we remain,
Yours sincerely,
Y. B. Dekhane.
Quality Assurance Manager.
Precision Plastic Products Co.L.L.C.
Tuesday, May 12, 2009 10:13 AM
Jasmine,
Just a note to thank everyone at Jordan Direct. Although we had a limited time in Jordan the tailor made itinerary and personalized service gave us the chance to see so much of the country. The hotels progressed from fit for purpose to luxury allowing us to enjoy every aspect of the facilities. We have been lucky enough to travel to many parts of the world, seeing ancient cities and monuments but nothing prepared us for the aura of Petra, an extraordinary place!
Special thanks to Malik for his relaxed manner and wealth of information. We welcomed the opportunity to congratulate him on the safe arrival of his son. It was certainly a trip to remember and we will have no hesitation recommending JDT.
Wendy and Robin Smyth
Sunday, May 03, 2009 11:19 PM
Dear Jasmine
We returned from the trip just one week ago and want to say that everything exceeded our expectations.
First of all Jordan is a wonderful country and Jordanian people are very friendly.
The travel was perfect and well attended up by our arrival at the airport.
The accommodation was really comfortable.
A special thank to our driver Khaldon, which made our trip unforgettable with its care for all our needs.
It has been a lovely experience and we will recommend Jordan and Jordan Direct Tours to all our friends.
Claudio e Rossella
Fulvio e Tiziana
da Trieste - Italy
Wednesday, April 29, 2009 5:51 PM
Dear Manar,
I really like to thank you for arranging my trip to Petra.
It was absolutely fantastic - but also the organisation was perfect and the driver was excellent.
Thanks again.
Best regards
Matthais
Wednesday, April 29, 2009 9:47 AM
Dear Miss Manar: marhaba!
our trip to Jordan lies behind us and I like to give you a detailled feedback.
First of all I want to say that we had some wonderful days in Jordan. We appreciated very much the friendlyness of the people (where ever we were), the good standard of hotels, restaurants etc.
we enjoyed the sightseeing spots as well as the beautiful landscapes. Overall it was a beautiful trip in a beautiful country and very well organised.
Every transfer was at time, every person who worked for us was very friendly and helpful. Especially I want to mention our driver Muhamad: very reliabel and a good driver - he was in charge and we could be sure that everything worked. also very friendly and with good English.
Jakob Hauser
Monday, April 27, 2009 10:29 AM
Hello Jasmine
We are back now in Abu Dhabi after an amazing holiday in Jordan. many thanks for your tour company for arranging such a fantastic trip . The iternary was just perfect and our driver guide was simply the best ever and thanks to him we really got to see the whole of Jordan in its splendor with attention to detail , timings , flexibility and knowledge , such a gentleman.
The guides on all the sites were truly enjoyable characters who not only were very knowledgeable but also had us in fits of laughter with their infectious sense of humor . The weather was superb in all areas and the people so hospitable and friendly .
The meet and greet at the airports arriving and departing were always on time and very courteous and we had no problems at all with the check-ins and immigration the service was excellent. The hotels were fabulous that you booked for us but might have preferred a choice of two different ones rather than the same one for the three nights booked there, especially on the last night.
We thank you all so much for a truly unforgettable experience and will definitely recommend this tour to our many friends here in Abu Dhabi who are also keen to visit.
Many thanks again
Kind regards
Dorothy and pauline.
Friday, April 24, 2009 2:39 AM
Hi Lamees,
It was really good to meet you and your colleagues in Amman.
I wanted to let you know we had a really good time touring Jordan and Salameh made us feel very welcomed. He did an excellent job with the tour he conducted for us and was always very helpful and was always there when we needed him. Please pass on our thanks and appreciation to Salameh.
I am also very grateful for the airport assistance we received. It is very daunting when you arrive in a foreign country, not knowing what you should do. So it was a great help to have the assistance of Raed at the airport.
The accommodation throughout the tour was excellent, especially the Movenpick at the Dead Sea. I would recommend this hotel to anyone who is visiting this area.
We had a great time and would I will recommend your company to my friends if they are travelling in Jordan.
Cheers,
Mick
Thursday, April 23, 2009 12:51 PM
Dear Lamees,
Just to say thank you for good organization. We spent excellent 6 days with Zac and everything was functioning fine. We’ll definitely recommend your organization to our friends that will be more and more interested to visit your fine country after our trip.
Thank you
Goran
Thursday, April 23, 2009 11:41 AM
Dear Jasmine,
We are already back in Paris but we saw so much and did so much and had such a good time in your country that it seemed that we were away for a much longer time.
I wanted to thank you for your organisational skills because the trip worked out very well. The night in the camp at Dana was wonderful as was the walk to Dana village the next day. I am very glad we stayed at the Crowne Plaza as opposed to the Môvenpick in Petra because the view from the rooms and the pool were spectacular and we were just as close.
All the guides, were excellent and I would particularly like to recommend Bassam, our driver for the week. He is not only an excellent driver, but he kept the mini van impeccable. He was very kind,very punctual, very understanding and always had a smile. He played a great part in making our trip so successful.
So, thank you once again for everything. We will refer you to our friends if they choose to travel to your beautiful country and we hope to be able to return in the future.
Sincerely Yours,
Leslie PALANKER
Saturday, April 18, 2009 8:15 PM
Dear Mme Hamdan,
We back to Dubai, than my wife is going for one week to Europe and than back to Canada, but we still in Jordan. This one week stay in Jordan was for us memorable.
We had possibility to see the best of Jordan, with a guide, Mustapha, who love Jordan. He was professional, verry polite. With lot of respect for our privacy. We apreciate a lot his advices, guidance etc..... We can and we will recomande him to any one of our friends, family members, collegues without any restrictions.
With best regards,
Stan and Maria Kawinski
Saturday, April 18, 2009 4:05 PM
Dear Lamees,
It has been a week since I came back from my wonderful trip through Jordan and I write you to thank you for organizing it. The program was perfect, the hotels were very nice and I was really glad with the way you took care of everything; from the moment I arrived until the moment I left.
I also want you to know that I was very lucky to have Jack as my driver: his professionalism, kindness, patience, good and safe driving and pleasant personality made the trip even better and I can recommend him to any one.
I wish you all the best and a lot of success in the future,
Sincerely,
Gerda
Thursday, April 16, 2009 2:22 PM
Hi Jasmine
We returned from our trip to Jordan yesterday and I feel compelled to write to you and thank you, your company and especially Ibrahim for a fantastic trip.
We were very impressed with your communication prior to our arrival and the proposed itinerary from you. When we arrived at the airport your representative ensured that we were very well looked after and getting our visa was quick and easy.
Our driver Ibrahim was absolutely fantastic and I cannot praise him enough.
He was very professional, friendly and always wanted to ensure we had the best possible time. He was very flexible and was only too happy to accommodate any request we made. He made our trip an absolute pleasure and we would like you to pass our thanks on to him; he is a great asset to your company.
On our departure your airport representative once again ensured that we were very well looked after and it was a hassle free departure for us.
You have a beautiful country, we will be back to visit and when we do we will definitely be using your company once again.
Thank you for making it such a special journey.
Kind Regards
Jane Chapman
Events Director
Accolade Corporate Events Ltd.
Saturday, April 11, 2009 3:57 PM
Hi Jasmine
My husband Tom and I arrived safely back in Dubai this afternoon after a wonderful five days visit to Jordan.
Thank you very much for organizing our memorable trip within such a short lead time, and kindly convey our special thanks to Ahmad the driver you had assigned to accompany us to all these historic places.
Ahmad had made us so welcome through the six days that we were with him, we couldn't have asked for a better person to travel through our stay in Jordan. All the while he had treated us a friends , and he was always so courteous and professional throughout.
Our thanks again for the wonderful visit, and we would not hesitate to recommend Jordan Direct Tour to our friends should they ever want to visit Jordan in the near future.
Best wishes,
Theresia & Tom
Tuesday, April 07, 2009 12:22 PM
Morning Lamees
Wow! What can I say... I'm back at work now but I have left my heart in your beautiful country. On behalf of my sister and I, thank you so much for organising such a wonderful trip. I can't begin to tell you how fascinating, enthralling and amazing everything was - Petra was breathtaking, lying in the Dead Sea was fun and weird, drinking thyme tea with Abu-Hamza in the desert was bliss, and Aqaba just gorgeous. And everything inbetween was truly brilliant.
Last, but by no means least, Sufyan was a brilliant guide/driver with a fabulous personality and professional approach.
We had a terrific time.
Many, many thanks and best regards
Joanne and Isobel Shepherd Smith
Tuesday, April 07, 2009 9:06 AM
Dear Ms Shakhshir,
It was very nice to meet you in Amman. We would like to express our deep appreciation for Orkba. He has been a very informative and friendly tour guide and driver. In fact, he has become a friend . Do let him know we appreciate all the extra efforts he took to make our stay extra special. Thanks again to you all. It has been a very remarkable and enjoyable trip.
Take care and with much thanks,
B Tan
Tuesday, March 31, 2009 11:30 AM
Hi,
I just wanted to say thank you for the great trip you organised for our group to Jordan. I still can't believe how hassle free it was for us. From the moment we arrived in Jordan and were met at the airport, we did not have any problems at all. Our driver Bassam was absolutely excellent in all respects and I would highly recommend his services to anyone interested. His vehicle was very comfortable, he was kind, considerate and very patient.
Travelling in a small group of four was ideal for us. The itinery was well planned, the places we visited were fantastic ( amman, petra, wadi rum, dead sea) and all in all it was an unforgettable & magnificent trip.
To Everyone involved a big thank you.
Cheers!
Maree Searle & Mark Smith
PS travelled with Rebecca Smith & Scott Fyfe
Friday, March 20, 2009 11:57 AM
Dear Jasmine,
We took a tour with your company in November last year (24th November - 2nd December) and just wanted to express our thanks for what was an amazing holiday. We especially wanted to pass on our heartfelt thanks to our driver (Talal) who contributed greatly to our experience of Jordan and was a wonderful and accommodating driver/guide. His humour and insight were greatly appreciated as was his attention to detail in making our journey as comfortable and enjoyable as possible.
Kind regards,
Rodney and Sarah Clancy
Tuesday, March 17, 2009 9:14 PM
Attn: Lamees Shakhshir
Hello, Lameesh. This is to let you know personally how pleased we were with our March 4-14, 2009 tour of Jordan. Some of what follows is also in our response to the questionnaire we completed in Jordan, but it bears repeating. While all aspects of the tour were worthwhile, enjoyable, and well handled by Jordan Select Tours / Jordan Direct Tours, your own efforts were outstanding, and the keystone of the trip was our driver, Mansour Mansour.
The trip would not have been nearly as good as it was had he not been part of it. He was always pleasant, accommodating, informative, prompt, concerned about our well-being, and good company. That was true from the beginning of the tour to the end, without fail. At the end we wished we didn’t have to say goodbye.
And then there is Jordan itself, which we found to be welcoming and fascinating in its variety….historically, visually, geographically, gastronomically, and otherwise.
Petra is everything it’s is cracked up to be. We were pleased with our decision to spend three days and nights there, and there is no question in our minds that the Movenpick is the place to stay in Petra if you can. It’s a superb hotel, and it’s location is incomparable. There is no contest and no doubt about that, having actually seen things as they are on the ground.
Amman, Wadi Rum, the Dead Sea resorts, and Aqaba, although overshadowed in significance by Petra, are themselves extremely interesting and worthwhile. The last two are as upscale and relaxing as any seaside resorts we’ve seen.
So, in short, thank you again. If Jordan Select/Jordan Direct is ever in need of an endorsement or testimonial, you can count on us.
John and Charlotte Purvis
Saturday, March 14, 2009 11:47 AM
Dear Jasmine,
We are safely back in Dubai. Thank you very much for all the smooth arrangements for these memorable few days. We enjoyed every minute and feel that every dinar was well spend.
We noticed that the Jordanian men has a very good sense of humor. All our guides gave us very good information and took very good care of our safety. We know Ibrahim the best of them all, because we spend the most time with him, and that was a very pleasant experience to be with him.
The fruit and vegatable in Jordan is beautiful.
Wadi Rum opened our eyes to the primitive lifestyle in the desert. The desert life is unbelievable- thinking of the flowers, the fig trees. the animals, the beautiful dunes and rocks. Amjad showed us which fire wood is the best, he brewed us some very nice tea, and also deonstrated to us how to use a certain plant as soapThat really exceeded our expectation.
Petra is beautiful . The long history behind it is amazing.The horse ride and donkey ride was also something to remember.The experience of Petra by night, with the traditional music was also a once in a lifetime experience.
The Dead sea was fun and the sunset over the Dead sea beautiful.
The Dead Sea Spa is a beautiful Hotel which really provided in every need.
Thanks again to you and everybody else involved .
Regards,
Annemarie and Ina
Wednesday, March 11, 2009 8:35 AM
Hi Jasmine,
Just wanted to drop you a line to say thanks so much - our tour was perfect!
Everything was very well organised and we had an amazing time in your country!!!
Suhail was a great driver - he was always on time, gave us loads of information about Jordan, told us some jokes and was extremely helpful every step of the way.
Ahmed's camp in Wadi Rum was amazing - and he was a great guy also.
Both the Movenpick Aqaba and Kempinski Ishtar were lovely.
Thanks once again - I hope we can work together again in the future!
Kind regards
Danielle Toolin
Tuesday, March 10, 2009 11:25 AM
Dear Lamees,
For sometime now I have been meaning to send you a note to thank you and your team very, very much for organising a wonderful holiday for my parents recently.
My parents found everything about their tour organised and beautiful and talked very highly of each of the drivers and guides that accompanied them.
My sincerest thanks to you and all your team and I look forward to organising my next trip to Jordan through you.
All best wishes,
Lisa.
Friday, March 06, 2009 1:38 AM
Thank you sooooo much for arranging such remarkable tour in side the beautiful Jordan, and placing such nicest people to help us during the tour time.
Your kind services will be passed on to all our friends in Australia, and hope to see you again soon.
For this occasion, we would like to thank :-
FADIE, for his great assistances on our arrival and departure with all the local authorities, specially, with the excess baggage of 10Kg.
MANSOUR, for his great efforts to make the (long) travelling relaxing at all time, as well as his great sense of humour (amused with the story of his uncle with his 3 wives and looking for the forth one).
MOHAMED, although his time with us was limited, but indeed what he achieved for us in less than one hour, others could not achieved in 2 days, that was finding the phone # of my University friend whom I have not seen for the last 47 years since graduation. God bless you Mohamed.
TALAAT, that person is very popular among Petra's people.
Many thanks to him for the company and for the cup of tea offered by his relative
Lamees, we have spent the most enjoyable "short holiday", and we wished it was longer.
May our Lord bless you and all your team.
Khalaf & Zizi Agaiby
Thursday, March 05, 2009 1:29 PM
Dear Jasmine,
It is now over three months since my husband Tim and I went to Jordon in November last year. I have been meaning to contact you to thank you so much for all your assistance and to say how much we enjoyed our time in Jordan, due in a great part to the assistance of all your representatives and, of course, yourself. To us the ideal holiday is when we have no worries apart from enjoying ourselves.
We would highly recommend your company to family and friends and would ask you to pass on our thanks to Monsieur Monsieur (not sure if the spelling is correct) for looking after us.
The only problem we had was not enough time to full do justice to Jordan and we are even considering another trip, although not as soon as we would wish.
Many apologies for the delay in sending this but I really did just want to thank you again.
Very best regards
Polly
POLLY CARTER
Marketing Co-Ordinator
UK
GALLUP
Monday, February 23, 2009 7:04 AM
Miss Lamees thank you very much for arranging a very interesting and enjoyable trip for both of us in Jordan. Also please pass on my thanks to Ibraham for an excellent job with all the driving and always been on time and waiting for us in Petra.
Once again thanks very much and i will pass on your details to others in the office here who wish to go to Jordan.
Regards
Stuart Mathieson
Senior Manager Solution Architecture, Nortel Middle East
Dubai Silicon Oasis
Friday, February 06, 2009 4:14 PM
Dear Ms. Lamess Shakhshir,
Word could never say how much I have been impressed by your prompt works.
I have been working with different tour operators in different countries, you are the best!
Mariko
Thursday, January 22, 2009 8:18 PM
Dear Miss Shakhshir,
Thank you so much for all your assistance in arranging our trip to Jordan. I was glad that I was able to speak with you when I was in Jordan. We had a wonderful time. Everything worked out as planned. Manseur , our driver, was very polite, courteous and helpful, always punctual. The car was very clean and comfortable. The hotels we had booked were all great.
We wouldn't have been able to have things as we wanted without your patience and help.
Sincerely,
Laura and Robert Doi
Thursday, January 22, 2009 3:50 PM
Dear Lamees,
I came with my husband to visit Jordan from 2 to 10 January. This is just to tell you that we were very happy with the tour you have organised for us and that we have enjoyed it a lot. Please send our greetings to Mansur, who is a competent, experienced and safe driver, and a very nice person. You are lucky to have him!
I will recommend your firm to anybody wanting to travel to Jordan.
With my very best wishes,
Caroline Ravaud
Monday, January 12, 2009 11:14 AM
Dear Jasmine,
Again, Thanks you and your agency for the very good conditions of our trip.
The itinerary and schedules were well established to allow time sufficient to make the visits and to have time to rest (arrival not too late in the hotels). All the hotels were very good and well located only with some efaults in Central Park Hotel in Amman. (Internet and mini bar were not free of charges, demand of wake-up not applied, …).
We were also very pleased to be with our driver Hitham who drives safely, respects schedules and was very kind with us.
We appreciated also the assistance of Fati helping us following the cancellation of our flight.
So, we shall recommend your agency Jordan Direct Tours to our friends and relatives because our trip was very well planned, very well realised with efficiency and kindness.
Sincerely yours and regards
Jean Marie TETART
Saturday, January 10, 2009 12:54 PM
Hi Jasmine,
I just wanted to write and thank you for the amazing trip to Jordan last week. Graeme and I had a great time - unfortunately I left the questionnaire in the Amman hotel so I can't get it back to you. Both of our guides were amazing, consummate professionals. We spent a little more time with Awni, obviously, and I just wanted to let you know how much we enjoyed his company and knowledge of the country.
I have already passed on your details to a friend of mine here in Abu Dhabi; he and his girlfriend were so impressed with our Jordan experience they want to take the same trip.
Anyway, thank you again for a great experience.
Sincerely,
Ann Marie McQueen
05 January 2009 18:10
Dear Jasmine,
I would like to thank you very much for this wonderful trip we had in Jordan. It was very well organized, the itinerary proposed was excellent and everywhere we were very well treated. My wife and I were very impressed by the service and kindness of the open-minded Jordan people in all places we visited.
I would like to do a special thanks to our driver, Sofian (I hope that I spell it correctly). He was excellent with perfect English, and a huge knowledge. We asked many questions related to the Jordan culture and mentality, and Sofian always replied to us by giving the most complete information. We never felt rushed at anytime: He always allowed us to take our time and we really appreciated it. He always ensured that everything was fine. Sofian, thank you very much, you did a very good job and we really enjoyed our trip with you.
Warmest regards,
Laurent et Veronique
Friday, January 02, 2009 9:11 PM
Dear Jasmine, dear Mohamed,
we are just watching the pictures we made in Jordan and we wish to warmly thank you and Jordan Direct Tours for having arranged such a marvellous experience. We contacted you just 10 days before the departure and you have been able to made our journey come true, in a quick and perfect way. Since the arrival in your beautiful country, in every moment of our week we always felt assisted, happy and safe: the airport assistance, the itinerary, the timing, the choice of the hotels, the arrangement of transfers and the excursions were amazing. Also, a special thank goes to Mohamed. He was not only a driver, but a friend for us. He taught to us a lot of things about
Jordan and jordan people, that you can not find in any book and he always suggested us good places to stop and to lunch. We shared so wonderful time with him that our journey would not have been so special without. Please inform him that we are personally pleased to have been accompained by him and that he has been a special part of our experience.
In any time we reconsider coming back to Jordan, or we get in touch with people wishing to visit your country, we will surely recommend your company and your services as the best way to visit it.
Thank you very much,
Warm regards
Umberto Cassinari
Elena Piantanida
Friday, January 02, 2009 11:01 AM
Dear Jasmine,
Happy 2009!
I hope you are doing well. Kindly,we would like to thank you for the excellent and professional service that your company have provided us. Was a trip without problems and we really enjoyed our vacation. We also would like to congratulate all the guides and drivers that accompanied us for the excellent work.
Hope that you have a new year replete of good business and for sure we will indicate your company for our friends.
Best regards,
Nelson Princi Junior and family
Dubai - UAE




