Dear Jordan Direct

I apologise for the delay in writing to you to thank you for a fabulously organised holiday.

My husband and I enjoyed a two week trip to Jordan in May and June and found it to be fantastic. You did indeed plan a wonderful itinery for us, right from meeting us as we embarked from the plane at Queen Alia Airport, to the choices of hotels – The Dead Sea Ishtar was incredible, as was the hotel in Aqaba – and the organization of the tours.

A special mention to our driver Jihad, he was really great and went out of his way to be helpful. We would give him a very glowing endorsement.

THank you again for a wonderful holiday – we shall definatly return to Jordan again for a few days when we visit Syria or Lebanon in the future.

Regards and thanks

~ Benedicta Van Minnen

Hi Jasmine,

I just wanted to thank you and your team for a fantastic tour of Jordan.

The whole tour was so well organized and well planned. The accommodation was lovely and your assistance was very appreciated.

Overall we had a great experience as well as a few laughs with “King Hudj” Mansour. He was such a delight.

I already have and would continue to recommend your company. Also if we have a chance to return to further explore the middle east eg Syria, Bethlehem, Jeruselum, we will definetly be in contact with you.

Please thank Fadi and Mansour on our behalf.

Kindest regards,

~ Maria and Stephen.

Dear Jasmine,

This is to thank you very much for the arrangement for the trip in your beautiful country. We had a great time. Zacharias, our driver, was an excellent person and provided my family and I with everything that we needed. You have a great employee. Take care.

~ German

Good Morning,

AIRPORT ASSISTANCE EXCELLENT

ACCOMMODATION EXCELLENT

DRIVER/GUIDE EXCELLENT

TRANSPORTATION EXCELLENT

OVERALL EXCELLENT, WE WILL HAPPILY RECOMMEND YOU TO OUR FRIENDS.

Thanks for a really enjoyable trip, we loved your country and the people.

Regards,

~ Roger Manby.

Jasmine I want to thank you for your efforts in arranging our trip through Jordan last week.

I can only say great things about Ibrahem. He is a terrific driver, a great friend and companion, and someone who can make any trip successful through his talents, skills and contacts. We are grateful to Ibrahem for arranging for us to have Hani as our guide in Petra, and for everything else he did for us, even though his assignment was arranged without the usual advance notice and involved some complicated personal arrangements.

We are happy to refer other travelers to you and to Ibrahem in the future.

Best wishes.

~ George
George H. Aronson, Principal
CommonWealth Resource Management Corporation

Hello Lamees Shakhshir (Miss.):

It is almost a year ago that your company did a great job on our trip to Jordan, that I am recommending you to my cousin Alia Puig for her trip to Jordan next month. I will greatly appreciate any help and information that you can extend to her and her family. If she decides to contract your services, please make Tarik available. He was a great driver and guide. He took good care of my son and me.

Thank you.

~ Juan Salem

Hi Jasmine

We’re back home after a great holiday and I just wanted to thank you and everybody at Jordan Direct for helping to make our time in Jordan fantastic. Your country is absolutely breath-taking and we thoroughly enjoyed everything.

The tour was very well organised and we really have nothing to complain about. I found Coral Bay as good as the Dead Sea Spa if not better, but my mom thought the Spa was the best. The breakfasts were great everywhere.

As said, there were absolutely no hitches. We especially want to thank you for Ibrahim our driver. And would like to ask that you convey our thanks to him. Ibrahim was very courteous and respectful towards us old ladies and also had a great sense of humour. His English was very good and there were no communication problems. He was always a few minutes early for our morning departures and did his absolute best to make us as comfortable as possible. We really thought that he should be commended not only for the way he handled the blow-out but also for being a real sweety (he probably won’t like that comment ;-).

Please thank everybody on our behalf, but especially Ibrahim. I actually missed him the first day or two in Israel 😉

Of the two countries, I think I liked Jordan better. Your countrymen were not as friendly as South Africans, but then Jordan has an entirely different cultural and religious background. But everybody we encountered were really very helpful. We were quite “shocked” at people stopping for us to cross the street in Amman!! They could probably see that it was our first day in Jordan because we struggled to cross the busy roads a few blocks away from the San Rock. We drive on the other side of the road in South Africa and we have robots everywhere, so the traffic was a bit confusing to us. Numerous drivers waited for us to cross and we were really surprised by that. But, I must haste to add that driving in Jordan is crazy!!! 🙂

There are so much more to say, but I’ll stick with a comment on the beauty of the people. We thought that Jordanians are very good-looking people ;-).

With that, I’d like to thank everybody at Jordan Direct again for the very professional way that you handled everything. It was really great dealing with you guys and I will definitely highly recommend you to others. I will also be posting an e-mail on tripadvisor.com to recommend you to other travellers to Jordan. If I win the lotto, I’d like to visit Jordan again and would definitely use your services again.

If possible, please convey our thanks to Ibrahim again and send him our regards. I tried to send him an SMS from Israel to say thank you, but I’m not sure if it went through. As mentioned, please also thank him on our behalf because he was a crucial part of our tour.

Shokraan and God bless!

~ Hannelie Swanepoel
Co-operative Education
Cape Peninsula University of Technology

Dear Lamees,

I want to thank you for all your assistance and everything was excellent and perfect, even my congratulations to the Staff of Direct Tours really professional.

I hope to see you again in Jordan or in Italy.

Best Rgds,

~ Gabriella Longhi
HR Assistant, Contract and Staffing Actions Unit (OMHOC) Human Resources Division, WFP

Dear Lamees,

I just wanted to thank you for the wonderful time we spend in Jordan during the past month. We appreciate your concern and arrangements made for our party, the Hotel Bait Zaman was simply spectacular!

We look forward to come back to Jordan someday…

Sincerely,

~ Alexis Fischman

Dear Lamees,

Very sorry not to have been in touch until now – have been very occupied computer processing over 1200 photographs as very shortly I have to give an illustrated talk on the trip to our local community.

This is just to say that we had a most enjoyable trip – thank you for the excellent arrangements. Please also thank Awni for his very good chauffering and company. We can’t remember the name of our Syrian driver but he also was very good – particularly his manoevering through the narrow alleys of old Damascus. With one exception, all the hotels were very well chosen – our favourite was the Movenpick in Aqaba. The exception was the Mirage in Aleppo where although our room was fine, we thought the facilities certainly did not justify its 4* rating – a very uncomfortably furnished lounge/bar area and poor food. It was, however, well located and had the advantage of an ATM on the premises.

Overall, an excellent trip. Many thanks again.

Best regards,

~ Richard Matthews

Hello Rana,

I did indeed have a pleasant flight back – I got home from Hong Kong on Sunday night.

Our time in Jordan was wonderful, both Cath and I thought it to be a wonderful country, exceptionally beautiful and the friendliest people – in other words, we loved it!

A special word about or driver Ammar – he really made our trip extra special, what a lovely man. He was exactly what I had hoped for, he made us laugh, respected our privacy, and was a mine of information about Jordan – I cannot imagine the vacation without him – please convey my kindest regards and thanks again to him.

A couple of comments – I thought the Moevenpick at the dead sea to be exceptional – why do you not use that same hotel group in Aqaba (the intercontinental was fine if a bit big and impersonal)?

I will not hesitate to refer you to anyone else I know who is planning a trip to Jordan.

Many thanks

~ Tim

Dear Jasmine and Mr Zghoul

This is just a short email to thank you for organising the tour and transportation, during our brief visit to your wonderful country.

All the arrangements ran smoothly from our airport arrival to our subsequent departure.

Mohammed, our driver, was punctual, pleasant and knowledgeable. His insightful suggestions were invaluable, and the odd extras such as the local bread ‘straight from the oven’ and the melon on the Dead Sea Highway were experiences one would not get on a package tour, and much appreciated.

We would recommend your company without hesitation – and will do, to all our friends in Abu Dhabi!

In closing I would say that as 2 women travelling alone, at no time did we feel at all threatened or compromised – either by Jordan’s country security systems or by the local people – they were without exception, charming and pleasant and we cannot wait to return and spend more time in Jordan.

With our thanks and best wishes

~ Christine and Emma White

Dear Jasmine,
Thank you once again on the wonderfull tour you organized for us. We enjoyed every moment of the tour, and we had a wonderfull driver Mr. Awni. Without him we couldn’t manage a lot of things. I hope, we’ll come to Jordan again, and we’ll do it through your agency.

~ Ingrid Gjankovic

Dear Jasmine,

We are now back in Germany, safe and sound. We wanted to thank you again for organising a wonderful trip to your country. We had a very good time and very much enjoyed the different stages of our trip and meeting some very good people. In particular, we wanted to again thank Bassam for his excellent support. We can only congratulate you for working with him. Please extend our best regards to him.

~ Holger & Karolin Nakonz

Goodmorning Jasmine.

I was very busy after returning home form my trip to Jordan, but I just wanted to tell you that I was very pleased with the flexibility you showed during our trip. Everything from your side was made easy from the moment we arrived to the moment we left.

Our Driver Hussein was excellent and we enjoyed the trip very much. Hotels recommended were very good, the only thing that we did not realize that the camp in Wadi Rum was a little cold! Next time we will take the hotel in Aqaba! Anyhow, we thank you for a very well organized trip and I will definitely recommend you in the future.

~ Ineke Braamhaar
The Netherlands

Good afternoon – I just wanted to let you know how much I enjoyed my trip to Jordan and that the service your agency provided was excellent. Please thank Mr. Raed Zghoul and Mansur Mansur for their help and hospitality. And thank you for all of your assistance.

I thoroughly enjoyed my day traveling with Mr. Mansur from Amman to Petra. He is an excellent driver and guide, and a very nice person as well. I hope to return to Jordan some time in the future with my daughters – it is a beautiful country and I feel it would be a great experience for them. Thank you again – If I find that friends and coworkers are traveling to Jordan I will highly recommend your agency to them.

~ Shukran, Guy Montfort

Dear Jasmine,

Just to say thank you to your company for organising our recent trip to Jordan. We had a wonderful 4 days in Jordan.

Your staff that met us at the airport and our driver were all very helpful and courteous. As was the driver at Wadi Rum (he was hilarious), Petra tour guide a wealth of information and the hotel staff very polite. We hope to return again one day to Jordan. It is a beautiful country with amazing history.

~ Rachel Bullard

Diana says…

Hope you like the photos of the tour we did with you in December. Khaled was an excellent tour guide and the trip was so well organised. We would thoroughly recommend your company to anyone wanting to go to Jordan on holiday. Please pass on our best wishes to Khaled and show him the photos too.

Regards Diana, Joe, Christopher and Catherine Howard

~ Bahrain

Dear Lamees,

I just want to thank you for excellent tour arrangement that afforded us a truly unforgettable experience in Jordan. Despite the airline mishap of our baggage handling I must say we enjoyed every minute in Jordan. Although it was only a short stay there we had better understanding of your country. Our driver, Mansour, was excellent not only in safe driving but also in taking care of our need and providing information. Accommodations were very good throughout our trip. Our journey continues in India. So far, so good.

Thanks again.

~ Moon H. Kim, M.D.

Dear Lamees,

You may recall that I booked a tour with Jordan Direct December 22 – 30 December 2007. I just wanted to pass on my thanks to all at Jordan Direct for a great holiday. In particular to Okba my driver and to Raed for his help along the way.

I would be happy to recommend Jordan Direct to other people. Once again many thanks and my best wishes to all at Jordan Direct for a happy and peaceful 2008.

~ Bernadette Bowe, Sydney, Australia

Please pass to a manager if you can.

All,

My family and I had a wonderful time in Jordan. The services that you provided were extremely good and I can definitely recommend your firm. Every member of your staff, as well as your contracted partners, was professional, courteous, and knowledgeable. The car provided for the duration of the stay (a new Hyundai van) was excellent. Mr. Walid, the driver, was excellent as well. We did manage to see Amman highlights, Jerash, a brief visit to the Dead Sea, and Petra. Petra was absolutely stunning! It was so much more than I expected and I would like to come back.

Until next time, Inshallah.

~ Chris Tomseth
Head of Strategy & Business Development
Dnata Travel Services
Dubai, United Arab Emirates

Dear Jasmine

I just wanted to say thank you for the organisation of this trip. I travelled with small groups in several countries in Asia and Africa but this tour in Jordan was just perfect! Achmed was a great guide and we were also very content with the driver (and the bus). I already recommended your agency to friends and family.

~ Thomas

Dear Rana,

Thanks for the great trip and all your arrangements.

You did give us extraordinary trip with an excellent driver, good guide and top accommodation.

Your service is impeccable and we are looking forward to book again soon to sea the red sea!

Kindest regards from Vienna.

~ Toon

Dear Miss Shakhshir,

My daughter and I had an absolutely wonderful trip to Jordan, 3-7 April 2008! Every facet of the trip….reception at airport, drivers, hotels, tours….was impeccable. We specifically enjoyed the warm and gracious hospitality of everyone. I have given your company name to numerous friends. I hope they will vacation with you.

Again, a most heartfelt THANKS for a superb visit to your outstanding country.

~ Anne and Alex Leary

Good Morning Lamees

I just wanted to send you a note of thanks. We are all back in Ireland since last night and very sorry to be home, even though the sun is shining here.

The tour was better than we had expected, it was very well run and organised and Salamed was always early to collect us and made our long car drives very entertaining. Please pass on my personal thanks to him, especially for the food stops for falafel, k’naffy and other Jordanian delights he introduced us to.

We loved everything we did, and have only know realised how, ever after ten days, we have only scratched the surface of Jordan. I can say that I have no doubt that we will be back again & in the meanwhile we have some fantastic photographs to remind us of our holiday. Our trip was very special in many ways – we laughed in the Dead Sea, loved camping in Wadi Rum (amazing sunset), didn’t want to leave Petra & we really enjoyed the sun, sea and sand in Aqaba for the last few days.

I will be highly recommending your company to several friends who are considering going to Jordan later this year so please keep an eye out for their mails! Wishing you all the best & thanks again

~ Susan

Good Morning

I was one of the group travelling with Susan Brown last week.

I just wanted to say thank you very much for what was a fantastic trip. I really enjoyed my time in Jordan and will be recommending it as a destination (with Jordan Direct as tour company of course!) to all my friends & colleagues.

I would like to send a special thanks to our driver, Salameh, who looked after us very well. It was great not having to think about what time we had to be anywhere as Salameh was always on hand (& on time) to make sure we fitted everything into our itinerary. He was always ready to answer our questions and made sure we tried the local foods etc.

~ Joan O’Grady,
Manager
Global Property Finance
Bank of Ireland

Hello Jasmine

I have been looking at my photos of Jordan and enjoying them so much. Thank you for all your work in putting together the tour for Ann and I .

We had a lovely time.

~ Daryl Bessell

Dear Jasmine,

We are safely back home. We would like to thank you for your superb assistance in Jordan. We were very nicely surprised by the quality of your services and we will recommend Jordan Direct Tours to our friends.

~ Cestmir Tovarek

Dear Lamees,
I would like to thank you for all your efforts regarding our holidays in Jordan! It was amazing experience and perfect organization! We are very grateful to you and I hope to come back soon – this time for holidays in Aqaba! By the way what is the best time for swimming and relax in Aqaba? It is ok for us to be hot, but not very hot J!

Thank you very much, dear Lamees!

Wishing you a very pleasant day, Kristina

~ Kristina Krantcheva
Corporate Etiquette and International Protocol Consultant
CM Consulting EOOD

Dear Jasmine

We are safely back home after our tour of your country. Please convey our grateful thanks to all concerned for the arrangements and accommodation. Discovering what Jordan is about was such a pleasure, particularly as we were so ably assisted by surely one of the best guides you could have allotted to us. Thank you for Mohammad Khatatbe, who is not only knowledgeable, but was also so much fun. Right from the start he gave my husband and I Jordanian names, which added to the enjoyment. He looked after us so capably, always helped at check-in times, was a gracious and kind host, we always felt completely safe in his hands. We assured him of our regard for him, but would like you to know this as well.

Our apologies once again for the misunderstanding with Ahmed re the cash payment. My husband got a bit mixed up with the currencies.

We will certainly recommend your company to anybody wanting a Jordanian tour. Thank you again.

~ Sylvia van Straaten

Dear Lamees,

Just to let you know that Adrienne and I had an absolutely incredible time.

In fact of all our O/S trips-37!!- I can honestly say the way Jordan Direct Tours looked after us was probably the best we have ever experienced. The guides, drivers, meet & greet, food, hotels, and everything. Unforgettable. Please give my warmest regards to Ziad; in particular, he was amazing, so were Mohammad & others All the people in Jordan treated us with great warmth & friendship.

If there is anything I can do for you in Australia. Just let me know. (I even have a photo of Adrienne in a Burka)!

~ Peter Heath

Dear Jasmine,

Our trip to Jordan had been a success. Although it was a bit short since we did not have more time to spend, it was wonderful.

We really did enjoy it very much and everything went very well, only for the luggage that arrived two days later but this was not your fault, on the contrary, you tried your best to help us. I will indeed recommend your services to my friends here in Andorra and I will, as well, let it know to the travel agencies I work normally.

Once more thank you very much for all your assistance and to Mr. Ahmad to whom I will be sending a book on Andorra I have promised. It will be sent to your post address in Amman to his attention.

~ Carolina & family

Dear JasmineI just wanted to send you a note of thanks. Our tour was extremely well run and well-organised, and we felt it was excellent value for money. Munir, our driver, was especially great. He was always very friendly, helpful and always made sure that we were happy. He made the tour very easy for us as he always communicated everything to us and ensured that things always ran smoothly.

We would like you to thank Munir, along with the others who assisted us along the way that made our journey in Jordan very special and also made us feel welcome.

We will be highly recommending Jordan Direct Tours to all my friends in Dubai. We wish you every success in the future.

~ Leanne Grothe
Senior Consultant
Carmichael Fisher

Dear Jasmine,

I hope you are well. I just wanted to send you an email thanking you all once again for a wonderful holiday we had in Jordan.

We havent stopped talking about it since we have got back.

Everyday was a diffirent experience and we were very much impressed with our driver Ibraheem who was very very good.

We have a couple of friends who are keen to visit jordan after we have been telling them about it and will pass on your contacts for when they decide to book.

~ Sharmeen

Thank you very much for a wonderful vacation; our guide hani helped to make our visit an exceptional one. thank hani for us please.

~ Betty Pouzoulet

Dear Lamees –

It was a pleasure to finally meet you on April 2, when we were in your office briefly that morning. Thank you again for all you did to make all the arrangements which made our tour very memorable. We loved both the Crowne Plaza in Petra and the Movenpick Dead Sea Resort (we wish we had more time at the Dead Sea!).

While the sunset and drive through the desert was most memorable, personally, I would not recommend camping in Wadi Rum (maybe we are getting too old!) I should have listened to your first suggestion just to take the tour and see the sunset and then go to the hotel for the night.

Thank you too, for your thoughtful gift of the Dead Sea Bath Salts which I know I will enjoy.

~ Carolyn Marschner

Good Morning Lamees,I hope I find you well. I would just like to thank you for the tour you organised in Jordan for me.

It certainly was fantastic and Jordan’s diverse landscapes were awe inspiring! Monsur was great and I’m sure he made our trip even more fantastic! Thanks again.

If you are ever in England, come over and I’ll show you Cambridge.

Take Care
Best Wishes
K :-))

~ Kirstie Brown

Hi Lamees

It has been very hard to settle back into normal life after our wonderful visit to Jordan but I am finally catching up with things again and now have time to write.

Thank you very much for organising such a great trip – we enjoyed every minute of it and everything went so smoothly. Mansour was an excellent driver and we really enjoyed his company for the trip. He was very friendly, helpful and made us feel like VIP’s! We particularly loved the two visits to his favourite sweet shop in downtown Amman! I had high expectations of the places we would visit but was surprised to find that they were even better than I expected! In particular the Dead Sea, Wadi Rum and the town of Aqaba were much more enjoyable than I had anticipated.

Of the many highlights, these stand out:

• The Roman columns and Jordanian soldiers playing the bagpipes in Jerash
• The light and views whilst floating in the Dead Sea (the swimming pools at the Kempenski were pretty amazing too)
• An early morning walk up to the high places of sacrifice in Petra with 40 minutes on top before anyone else arrived (we paid an extra 10 JD for a two day pass – you may want to suggest this idea to future guests as there is still a lot to do without a guide)
• The moonlit star filled night in Wadi Rum (the champagne worked out very well too thanks!)
• Walking around Aqaba in the evening amongst the Jordanian families out enjoying their holiday
• The general friendliness of almost everyone we encountered. Staying in 5 star hotels obviously helped, but it did feel very genuine.

This barely scratches the surface, many more examples are popping into my head but I would be here all day if I wrote them all down.

In fact, we enjoyed it so much; we want to go back to the Middle East next Easter. Thanks again for organising such a great trip and please say hello to Mansour from us.

John & Liz
John L. Barrett
Chief Compliance Officer
Mondrian Investment Partners Limited

THIS NOTE IS TO TELL YOU HOW PLEASED I WAS WITH THE ARRANGEMENTS YOU MADE FOR ME FOR MY TRIP TO PETRA IN SPITE OF THE SHIP BEING ONE AND A HALF HOURS LATE. I WOULD ESPECIALLY LIKE TO MENTION MR. FERAS KHLEIFAT THE DRIVER WHO DID A SUPERB JOB.

~ MICHAEL KELLY MD FRCS

Dear Jasmine,

We had a GREAT time on our trip. I had travelled in Jordan 20 years ago and saw Petra then, but it is still an amazing sight. I would highly recommend others to travel there and to book through you. (The 1st time I was back packing and the 2nd time I travel in comfort!)

~ Lynn Sandford

Dear Lammees,

Some feedback on our recent trip:

Mansur was a friendly and efficient driver – with some terrible jokes! Please thank him again and let him know the olive oil arrived safely. We were lucky to be upgraded in three hotels; at the Dead Sea we got the Royal suite! This features 10 rooms including your own sauna, whirlpool bath and steam room.

We would like to let you know how much we, and the other guests enjoyed the simple hospitality and very good food at the Dana guesthouse. Our walk with the guide there was a real high spot of the trip; time to relax and examine the trees, birds and flowers.

The internal air transfer worked smoothly and Royal Jordanian is to be recommended.

We will certainly recommend your company and Jordan to our friends, you have so much to see, impressive scenery, good food and friendly people.

Thanks for a most enjoyable holiday,

~ Jon & Harriet

I thought you’d be interested in this mention of your company in International Travel News

http://www.intltravelnews.com/ which I wrote after a short trip with your company last year.

~ Peter Deegan

Dear Jasmine,

After return to Vienna, I would like to give you the following feed-back.

Having travelled in the Near East rather extensively I may point out that the tour booked belongs to best experiences I ever had. The organization was very smooth and unproblematic; we had a reliabe (AND COMPETENT) driver (Muhammad) who was always willing to adjust to our schedule. He always arrived on time. So I may say that I can wholeheartedly recommend your service, and, indeed, we are looking to return ourselves in the not to distant future.

Thank you and kindest regard.

~ Gebhard

Lamees, thank you for taking care of us during this wonderful trip…may i share pictures of Normand s camera? hope you will enjoy..please show picture to Mohammad with him on the picture…he will be happy..

Take care

~ Louise

Hello there

In late November our family had a most enjoyable tour of Jordan with Mohammed. He mentioned that your company has links with Egypt and that you can refer us so we can do a tour there. Can you help us with that please?

~ Phillipa Anderson, Kuwait

Hi Rana, how are you ?

We had a great time in Jordan and thanks for all your efforts.

Our driver, Okba (apologies if I have spelt this incorrectly), was great and we enjoyed really his company.

If we had to do it again would love to spend another day in Feynan, one more in Wadi Rum (climb the Burdah Rock Bridge) and then another day of relaxation at the Dead Sea to finish eveything off. I am not sure what the mud there does for you but have been totally relaxed for over a week now when usually work does its best to ruin everything a couple of days post arrival back in HK.

Thought the Movenpick in Petra was a great hotel.

I hope this helps, Rana for future trips – there may be a few more from HK coming your way.

~ V best now, Stephen

Dear Lamees Shakhshir

We would like to thank you for a lovely time in Jordan. Our accommodations were very good in every hotel. The daily excursions were interesting. We might have wanted a little longer time at a few sites, but for a first time visit it was satisfactory. We managed to see quite a bit in one week. Our driver, Muhammed, was excellent. We especially enjoyed Petra (evening candlelight walk and daytime tour), cooking at the Petra Kitchen, and also the Crusader castles and Roman ruins. The Dead Sea was another highlight.

Thank you for arranging an excellent tour.

~ Charles and Heather Braun and family
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