Jordan FAQ

Here are a collection of frequently asked questions both about Jordan and Jordan Direct Tours. Simply click on the question to reveal the answer. If your question is not answered here please just This email address is being protected from spambots. You need JavaScript enabled to view it..

Jordan FAQ

Can I extend my visit to other countries in the region?

Jordan Direct Tours offers programs that combine visits to neighbouring countries. It is very simple to arrange extensions to Egypt, Lebanon and The Holy Land. Border formalities are usually swift and trouble-free.

What time is it in Jordan?

We are two hours ahead of Greenwich Mean Time, or three hours ahead when we're on Daylight Savings Time from the last Friday in March till the last Friday in October. 

What’s the voltage?

The electricity is 220 volts, so bring along a transformer if you need one.

Do I Have To Tip?

Tipping is not compulsory, but is expected. If you were satisfied with the services of your driver or guide then it would be a nice way to show them your appreciation. Most restaurants add a service charge to your bill, but if not a tip is appropriate there as well.

What about the food and restaurants?

Eating is the most popular national pastime hence the Jordanian cuisine is quite refined. Most hotels offer continental breakfast and buffet dinner with a choice of western and Arabic foods. Restaurants at sites usually offer traditional Arabic food or buffet lunches. In the major cities you'll also find international restaurants, including McDonalds, Burger King and other healthy restaurants!

You are allowed to consume alcoholic drinks freely.

How can I keep in touch?

There country has an excellent telecommunications infrastructure including three mobile networks, you can even buy prepaid GSM cards. You will also find Internet facilities in major hotels and in the form of Internet cafés in virtually all cities. Besides Arabic newspapers, there is an excellent daily English-language newspaper, the Jordan Times. Major hotels also offer a wide variety of foreign newspapers and magazines.

What are the hotels like?

Jordan has all kinds, from super luxurious 5* resorts to good quality value hotels (and a few bad ones too). You can depend on us to book you into the best value for your budget. We keep a constant check on the quality of our suppliers and their standard. Please also check out our recommended hotels section.

When are the public holidays, and are there any festivals?

We have plenty of holidays in Jordan. All tourist sites and many businesses are open on most holidays, but government offices and banks close. Friday and Saturday are the official weekend days, although all tourist sites and many businesses are open on Saturday as well. Most Jordanian holidays are based on the Islamic religious calendar, and so they vary by about two weeks every year depending on the lunar calendar. During the holy month of Ramadan, Muslims fast from sunrise to sunset, so it would be prudent if you try to be respectful and not consume drinks, food and cigarettes outside of restaurants and tourist sites. The international Jerash Festival takes place in the ancient city of Jerash between the 27th of July and the 11th of August. It showcases an array of singers, musical and folklore troupes, plays and symphony operas from the Arab World and Europe. National Holidays for the Year 2012:
New Year Jan.
1st Islamic New Year, Nov. 15th
Al Mawled Al Nabawi Feb. 4th
Labour Day May. 1st
Jordanian Independence Day May. 25th
Al Isr’a wal Mi’raj Jun.16th
Eid al Fiter Aug 19th*
Eid al Adha (5 day holiday) Oct. 26th
Christmas Dec. 25th

What about visas and entry formalities?

Most nationalities can obtain visas at any border, port or airport EXCEPT the King Hussein (Allenby) bridge, which requires a pre-issued visa. Some nationalities require visas in advance. A single entry visa will cost you US$15.00. A multiple entry visa costs US$ 30.00 and is valid for 6 months. Groups consisting of 5 persons and over will be granted a free collective visa if they spend a minimum of two nights in the kingdom.

Tourist visas generally expire after two weeks, and are easily renewed. Otherwise, a penalty of US$ 2.00 per day is applicable.

Is Alcohol Allowed?

Most hotels and restaurants offer a wide range of alcoholic beverages. We have excellent local wines and very nice locally produced beer.

How should I dress?

When planning your clothing needs (particularly women), remember that you will be travelling in a Muslim country, albeit not a very conservative one. Too much body should not be displayed. Women and men can wear shorts, though it’s preferable for women to avoid wearing them while walking in Amman's city centre. By following above guidelines, you will feel more relaxed. Make sure you bring with you comfortable walking shoes, a hat and sun block. The weather is usually warm in summer, but winters can be very cold, evenings are cool year round, so bring adequate warm clothing with you. If you were sleeping in the desert then you would need a warm sweater and Jacket even in summer.

What’s the official currency?

The Jordanian Dinar (JD) is divided into 1,000 fils, although many people refer to piasters. One piaster equals 10 fils, so there are 100 piasters in a dinar.

Notes: 5, 10 and 20 and 50 dinars.
Coins: 5, 10, 25, 50, 100, 250 fils, 1/2 and 1 dinar.
You will get the best exchange rate at exchange shops and banks, although the banks at the borders and in the airports charge a small commission. If you carry travellers' checks, you will be charged a commission ranging from JD 3 to JD 8 even at a bank, sometimes for each check, so carry larger denominations. Hotels will charge a premium for changing money, so try to avoid this. All Banks are closed on Fridays and Saturdays, though some exchange shops remain open.

What’s the official language?

 Arabic is the official language. English is widely spoken throughout the kingdom. Most road signs are in English.

What’s the weather like?

 Jordan has a long and pleasant spring and fall, from March through May and from September through November. Rain occasionally falls from December to April. The summer months are hot but with little humidity. In the Jordan Valley, around the Dead Sea and in Aqaba on the Red Sea the winters are pleasant.

Is it safe?

The first thing you will notice when you arrive to Jordan is that the people are very warm and welcoming to tourists. You will be pleasantly surprised by the sense of security you will find in Jordan- it is one of the safest places to travel in the world. Jordan maintains good relations with ALL of its neighbours and is truly an oasis of peace in this region. The country is fairly liberal, westernised, and alcohol is freely available.

Jordan Direct Tours FAQ

Do I need travel insurance?

 Although we only use insured transportation, we recommend you bought your own travel insurance when you buy your airline tickets.

Do you issue flight tickets?

Unfortunately, we cannot issue inbound flight tickets, but these are available over the internet or through your local travel agent. We can however supply you with tickets originating in Amman to neighbouring countries or domestic flights.

Can I contact past clients?

There are a number of past clients that have offered to act as reference. We will gladly provide you with their contact details.

What are your guidelines?

Please follow this link for our guidelines and our terms and conditions.

Will my driver be my guide?

Your driver will not be a certified guide. Drivers have a lot of information about the country, traditions and the sites in general, but they are not professional certified guides. In sites such as Jerash and Petra, we will arrange for a local certified guide to accompany you at that site. Should you require an accompanying professional guide instead, we will arrange for one at a supplement.

Should I rent a car or book a car with driver?

We always recommend clients tour with one of our English speaking drivers, as unless you are used to driving in countries where traffic rules are not followed, you will find driving in Jordan very frustrating to say the least. Moreover, our drivers are courteous, informed and can show you places that you would probably miss otherwise. More often than not, clients tell us that they were the stars of the trip!

Are your proposals binding?

Our proposals are not in any way binding. You are under no obligation to accept them, and we will never ask you for any personal information while preparing our proposal. Nonetheless, because of the time and effort we put into devising an itinerary, we would be grateful if you could make sure that you are seriously considering visiting Jordan before asking us for a tailor-made quote.

Will I be charged before arrival? what are your payment terms?

After we send you the confirmation of services for your tour and your invoice, we will require your credit card details to be faxed to us 21 days before your arrival date in order to secure your booking. Your card will not be charged UNLESS in case of a last minute cancellation from your part or a no show. This would cover a 25% charge out of your total invoice as cancellation fees imposed by hotels and service providers. Your invoice can be settled while in Jordan by credit card, or in cash (US$ or Euros). We accept Visa, Master Card and American Express cards. Please note that there is a 3% surcharge on credit card payments.

How do I book?

If you are happy with our proposal, you should check available flights and make your flights bookings. Once you inform us of your arrival and departure dates, we’ll then book your accommodation and services according to your arrival and departure dates. After we confirm to you all services, we’ll send you a detailed invoice for your review.

What’s the procedure for organising my tour?

If you are interested in an independent tour, we recommend you first looked at our customised tours section for ideas and then let us know if you wish to modify any of the suggested itineraries according to your requirements. You can specify the sites you wish to visit and any other requirements such as hotel type on our contact form. We would then get back to you with a non-binding proposal within a short period of time.

If you wish to book a seat on one of our small group tours, please contact us for availability.